In a total quality management environment, decision-making power is distributed to the people closest to the problem in an organization, who usually have the best information sources and solutions.

Question

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In a TQM environment, decision-making power is decentralized, and individuals or teams closest to the problem or process are empowered to make decisions based on their expertise and insights. This allows for more effective and efficient problem-solving and continuous improvement.

In a Total Quality Management Environment, Decision-Making Power Is Distributed