Question 1

A professional bureaucracy is a knowledge-based organization where goods and services depend on the expertise and knowledge of professionals.

Accepted Answer

A professional bureaucracy is characterized by having highly educated professionals who are experts in their field and are responsible for providing goods and services. Their knowledge and expertise are the key factors that determine the success of the organization.

Question 2

Some organizations lack bedrock,unassailable assumptions that define their goals and products.

Accepted Answer

False

Question 3

Along with capital,________ is the primary production input that the organization uses to create products and services.

Accepted Answer

Labor refers to the physical and mental effort put in by the employees and workers of an organization to produce goods and services. It is a crucial production input and is considered one of the most significant factors of production alongside capital. Without human effort, capital alone cannot produce products and services. Therefore, labor is the best choice to fill the blank.

Question 4

An example of a divisionalized bureaucracy is a

Accepted Answer

A Fortune 500 firm is most likely to have a divisionalized bureaucracy, as it typically has multiple product lines or business units that require different functions and processes to operate efficiently. A startup firm or midsize manufacturer may not have enough resources or complexity to warrant a divisionalized structure, while a university or consulting firm may have a more matrix or flat structure.

Question 5

Under Mintzberg's classification of organizational structure,the knowledge-based organization where goods and services depend on the expertise and knowledge of professionals falls under the category of

Accepted Answer

The knowledge-based organization where goods and services depend on the expertise and knowledge of professionals falls under the category of professional bureaucracies according to Mintzberg's classification of organizational structure. Professionals such as doctors, lawyers, and accountants provide services that require specialized education and training, and their expertise is critical to the success of the organization. These organizations are characterized by a high degree of specialization, decentralized decision-making, and a heavy reliance on professional skills and knowledge.

Question 6

The interaction between information systems and organizations is influenced

Accepted Answer

The answer of The interaction between information systems and organizations...

Question 7

When a firm buys on the marketplace what it cannot make itself,the costs incurred are referred to as

Accepted Answer

The costs incurred when a firm buys on the marketplace what it cannot make itself are transaction costs. These costs include the cost of searching for potential suppliers, negotiating prices and contracts, monitoring and enforcing agreements, and handling any disputes that may arise.

Question 8

How are the technical and behavioral definitions of an organization different?

Accepted Answer

The answer of How are the technical and behavioral definitions...

Question 9

Mintzberg classifies a large bureaucracy existing in a slowly changing environment that produces standard products and is dominated by centralized management as a ________ bureaucracy.

Accepted Answer

Mintzberg's machine bureaucracy is characterized by standardized work processes, a hierarchy of authority, centralized decision-making, and formal rules and procedures. It is typically found in organizations that produce homogeneous products or services in a stable or slowly changing environment, and is often associated with high levels of efficiency and predictability. The other options (professional, divisionalized, multidivisional, ad hoc) do not accurately describe a large bureaucracy with centralized management in a stable environment, producing standard products.

Question 10

The divergent viewpoints about how resources,rewards,and punishments should be distributed,and the struggles resulting from these differences are known as

Accepted Answer

The divergent viewpoints about resource allocation, rewards, and punishments signify political struggles. Politics refers to the negotiation of power and resources among different individuals or groups with varied interests, perspectives, and values. These struggles can occur in any setting, whether at the workplace, family, or community. Culture (A) implies the shared beliefs, norms, and practices that define a group or society, while structure (C) refers to the organization or pattern of relationships among individuals or groups. Viewpoints (D) and variance (E) do not adequately capture the complex dynamics of resource allocation struggles.

Question 11

According to agency theory,the firm is viewed as a(n)

Accepted Answer

Agency theory views the firm as a "nexus of contracts" among self-interested individuals, where the managers act as agents for the shareholders who are looking to maximize their returns, leading to potential conflicts of interest. Therefore, option D is the correct answer. Options A, B, C, and E do not accurately reflect the premise of agency theory.

Question 12

Routines are also called standard operating procedures.

Accepted Answer

Routines are often referred to as standard operating procedures (SOPs) and consist of a set of instructions that are followed consistently to complete a specific task or activity.

Question 13

All of the following are considered disruptive technologies except

Accepted Answer

The answer of All of the following are considered disruptive...

Question 14

All of the following statements are true about information technology's impact on business firms except

Accepted Answer

Information technology helps firms become more efficient and competitive, but it doesn't necessarily lead to expansion in size. Expansion is influenced by a variety of factors including market demand, strategic decisions, and financial resources. Technology primarily enhances operational efficiency and effectiveness.

Question 15

How does the technical view of organizations fall short of understanding the full impacts of information systems in a firm?

Accepted Answer

The answer of How does the technical view of organizations...

Question 16

________ technologies radically change the business landscape and environment.

Accepted Answer

Disruptive technologies refer to new innovations that completely shake up and transform traditional industries and business models. These technologies can create new markets and value networks, while also disrupting or even displacing existing products and services. Examples of disruptive technologies in recent years include cloud computing, artificial intelligence, and the sharing economy.

Question 17

An organization is a

Accepted Answer

Option A defines an organization as a social structure that takes resources from the environment and processes them to produce outputs. This refers to the fact that organizations have a purpose and goals that they strive to achieve.

Option B describes an organization as a formal and legal entity with internal rules and procedures that must abide by laws. This refers to the fact that organizations are recognized and regulated by legal systems.

Option C defines an organization as a collection of people and other social elements. This refers to the fact that organizations are made up of individuals who work together to achieve shared goals.

Together, these options provide a comprehensive definition of an organization, which is why option E (A,B and C) is the best choice.

Question 18

Business processes are collections of

Accepted Answer

The answer of Business processes are collections of
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Question 19

Which of the following is not a major feature of organizations that impacts the use of information systems?

Accepted Answer

While the other options (business processes, environments, goals, and leadership styles) all have a significant impact on the use of information systems, agency costs are not a major feature of organizations in the context of information systems. Agency costs refer to the costs associated with conflicts between managers and shareholders in a company, which are not directly related to the use or implementation of information systems.

Question 20

An organization is seen as a means by which primary production factors are transformed into outputs consumed by the environment according to the ________ definition of organizations.

Accepted Answer

The definition described in the question is based on the microeconomic perspective, which focuses on the transformation of inputs (such as labor and capital) into outputs. Macroeconomic perspectives, on the other hand, focus on the overall performance and behavior of the economy as a whole. Sociotechnical, behavioral, and psychological perspectives are alternative approaches to understanding organizations, but they do not necessarily prioritize the transformation of primary production factors into outputs consumed by the environment.

Quiz 3: Information Systems, Organizations, and Strategy