Question 1

Companies that achieve lean manufacturing use less of everything raw materials,labor,etc. )to produce the same amount of products.

Accepted Answer

Lean manufacturing focuses on eliminating waste and increasing efficiency to reduce the use of resources such as raw materials and labor while still maintaining productivity and quality.

Question 2

Land,labor,capital,and knowledge are inputs into the production process.

Accepted Answer

Land, labor, capital, and knowledge are commonly referred to as the factors of production, which are the inputs used in the process of creating goods and services.

Question 3

Mass customization is not exclusive to product intensive businesses.Service businesses have learned how to use mass customization to serve their customers.

Accepted Answer

Service businesses can utilize mass customization to personalize their services to the needs and preferences of individual customers. Examples include personalized nutrition plans, customized travel itineraries, and tailored financial advice.

Question 4

Mass customization is a strategy of convincing customers to choose from a relatively small number of alternatives in order to achieve the efficiencies of mass production.

Accepted Answer

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Question 5

Mass customization is tailoring products to meet the needs of individual customers.

Accepted Answer

Mass customization involves using technology and production processes to create customized products for individual customers, rather than offering a limited selection of pre-made products.

Question 6

Although lean manufacturing attempts to reduce the amount of labor used in the manufacturing process,it typically does so by increasing the amount of most of the other resources used in the production process.

Accepted Answer

Lean manufacturing focuses on reducing waste and increasing efficiency in the production process, which may include reducing labor, but it also aims to reduce the use of other resources such as raw materials, energy, and time. Therefore, it does not typically increase the amount of most other resources used in production.

Question 7

Technological improvements are largely responsible for the increase in productivity and efficiency of U.S.plants.

Accepted Answer

Technological improvements have led to the development of advanced machinery and equipment, automation, and digitalization in various production processes, resulting in increased efficiency and productivity in U.S. plants.

Question 8

While mass customization works well for producers it is not used in the service sector.

Accepted Answer

Mass customization can also be used in the service sector, such as customized financial planning services or personalized travel planning services.

Question 9

The main difference between process manufacturing and an assembly process is: Process manufacturing uses sophisticated robots and automated machinery to produce a good or service,while an assembly process uses labor and simple tools to make a product.

Accepted Answer

The statement is incorrect. The main difference between process manufacturing and assembly process is that process manufacturing involves the production of goods in large quantities through a continuous flow of steps, while the assembly process involves the production of goods by combining pre-made parts or components into a final product. Both processes can utilize automated machinery or labor, depending on the specific industry and product being produced.

Question 10

Speeding up the process of responding to consumer wants and needs is a key to global competitiveness.

Accepted Answer

Speeding up the process of responding to consumer wants and needs helps companies to stay competitive in a global market where customer demands are constantly evolving.

Question 11

Lean manufacturing is a strategy of producing standardized products that have no frills or extra features in order to keep prices low.

Accepted Answer

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Question 12

One way to compete with cheap labor is to use robots.

Accepted Answer

By using robots, companies can automate certain tasks and reduce their reliance on human labor, thus potentially reducing costs and increasing efficiency. This can help them remain competitive even in the face of cheap labor competition from other countries. However, there are also potential drawbacks and challenges associated with incorporating robots into a workforce.

Question 13

Process manufacturing involves taking raw materials and physically or chemically changing them into another form,while the assembly process takes the newly changed form and turns it back into the original form.

Accepted Answer

The statement is incorrect. Process manufacturing involves physical or chemical changes to raw materials to create a new form, instead of turning it back into the original form. Assembly process involves putting together different parts to create a final product.

Question 14

Businesses that provide services typically cannot use mass customization because services are not tangible products that can be customized.

Accepted Answer

While services are not tangible products, businesses that provide services can use mass customization by tailoring their services to individual customers' needs and preferences. This can be achieved through personalized recommendations, flexible service options, and personalized communication.

Question 15

The higher productivity of U.S.plants makes it possible to pay higher wages.

Accepted Answer

When a company can produce more output with the same amount of inputs, it can generate more revenue and profits. This allows for more resources to be allocated toward paying higher wages for its workers. Therefore, higher productivity can lead to higher wages.

Question 16

Actually,it is much easier to custom-design service programs than it is to custom-make goods.

Accepted Answer

Service programs can be tailored to meet specific customer needs and preferences through customization or personalization, while the production of goods often involves more complex and expensive manufacturing processes to create unique products.

Question 17

Manufacturers use CAM computer aided manufacturing)to create three-dimensional designs of products before they are built.

Accepted Answer

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Question 18

Companies that employ lean manufacturing and flexible manufacturing produce better quality products,but have costlier production lines.

Accepted Answer

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Question 19

When a company has the ability to produce the same amount of goods with only half the floor space and half the labor that it used in the past,the firm is practicing flexible manufacturing.

Accepted Answer

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Question 20

Improvements in technology have significantly increased the quality of products,as well as helped reduce costs.

Accepted Answer

Technological advancements have greatly improved the manufacturing process, resulting in higher quality products at reduced costs.

Quiz 9: Production and Operations Management