Question 1

In a bid to increase sales,Fred,the CEO of Harold Inc.,announced that employees in the marketing department who acquire at least two new clients between January and March would receive a bonus.This is an example of a _____ schedule.

Accepted Answer

Variable-ratio schedules reinforce behavior after a varying number of responses. In this case, employees must acquire at least two new clients to receive a bonus, which is a variable ratio.

Question 2

Cryptic Inc.takes its employees out on a tour when they least expect it,once or twice a year.This is an example of a _____ schedule.

Accepted Answer

This is an example of a variable-interval schedule because the events (tours) occur at unpredictable time intervals, not after a set number of responses or a fixed time period.

Question 3

_____ appraisals are used to justify pay and promotion decisions.

Accepted Answer

Administrative appraisals are used to make decisions about pay and promotions, while developmental appraisals are used to identify strengths and weaknesses for training and development purposes. Fixed-ratio and variable-ratio appraisals are not relevant to pay and promotion decisions.

Question 4

In a performance management process,a fixed-ratio schedule:

Accepted Answer

A fixed-ratio schedule rewards employees after a specific number of desired responses or behaviors have occurred. This means that once an employee achieves a set amount of work, they will receive a reward, which can be motivating for them to keep up their good performance.

Question 5

_____ is the process of specifying what performance is expected of a member of the organization and then providing feedback on the member's performance.

Accepted Answer

Performance appraisal is the process of setting performance expectations for an employee and then evaluating their performance against these expectations. It involves providing feedback on an employee's strengths and weaknesses and identifying areas for improvement. Benchmarking involves comparing a company's performance with that of its competitors, brainstorming involves generating creative solutions to problems, and economic appraisal involves the financial evaluation of a project or investment.

Question 6

Which of the following is the third step in the performance appraisal process?

Accepted Answer

The answer of Which of the following is the third...

Question 7

A(n)_____ relies on self-report ratings and input from supervisors,co-workers,subordinates,and,possibly,customers.

Accepted Answer

360-degree feedback relies on gathering input from multiple sources, including self-report ratings and feedback from colleagues, subordinates, and customers. The other options do not necessarily incorporate input from multiple sources in the same way.

Question 8

Aqua Inc.provides its employees with a ten days annual leave period during the month of December along with a Christmas bonus every year.This is an example of a _____ schedule.

Accepted Answer

This is an example of a fixed-interval schedule because the annual leave and Christmas bonus are provided on a fixed time schedule (every December).

Question 9

Which of the following is true of administrative appraisals?

Accepted Answer

The answer of Which of the following is true of...

Question 10

In a performance management process,a variable-ratio schedule:

Accepted Answer

A variable-ratio schedule provides reinforcement at variable amounts of output. This means that the reinforcement (in the form of rewards or recognition) will only occur after a variable number of desired behaviors or outputs have been achieved. This type of schedule is often used in performance management to encourage employees to continue striving for improved performance. It is based on the principle that rewards that are based on variable ratios are more effective at maintaining behavior than those that are based on fixed ratios.

Question 11

Which of the following is true about job-based pay?

Accepted Answer

Job-based pay is determined by the specific role or job an individual holds within an organization, rather than their past or present accomplishments or individual performance.

Question 12

During his performance review,Jack's managers stated in their feedback that he would have to improve his productivity and quality of work or else he would be laid off.This is an example of a(n)_____ appraisal.

Accepted Answer

The answer of During his performance review,Jack's managers stated in...

Question 13

David,who has been working for his organization for over 10 years,is due for a promotion and has been rated only by his managers based on his extensive service.This is an example of a(n)_____ appraisal.

Accepted Answer

In an administrative appraisal, employees are rated by their managers based on their job performance and other relevant factors such as experience, skills, and potential for growth. This type of appraisal is commonly used for administrative decision-making such as promotions, transfers, and pay increases. The fact that David is being rated only by his managers and is due for a promotion suggests that his appraisal is administrative in nature. The other options, such as developmental (which focuses on employee growth and improvement), 360-degree (which involves feedback from multiple sources), and variable-interval (which is a measurement of behavior over time), do not seem to fit the scenario as well.

Question 14

The employees at Pretzies Inc.,a food processing company,closely follow their managers' orders without any dissent,as it is a high power distance firm.The human resources team wants to perform a performance appraisal.Based on the given information,Pretzies Inc.'s performance appraisal process should:

Accepted Answer

The answer of The employees at Pretzies Inc.,a food processing...

Question 15

In a performance management process,a variable-interval schedule:

Accepted Answer

A variable-interval schedule provides reinforcement at varying intervals of time. This means that an employee may receive a reward or recognition for their performance, but the timing of when that reward occurs is unpredictable. This schedule is often used to encourage consistent and sustained effort, as employees know that their performance will be evaluated over a longer period of time and not just on a set schedule.

Question 16

During the annual appraisal,Leroy had been rated as an excellent worker by his manager.The reviews received from his customers also indicated that he was a dedicated worker.However,Leroy had rated himself comparatively low.This type of an appraisal process is an example of a(n)_____.

Accepted Answer

This scenario describes a 360-degree feedback appraisal process, where feedback is gathered from multiple sources including the employee, manager, and customers. In this case, Leroy's self-rating did not align with the positive ratings from others, indicating a 360-degree feedback process.

Question 17

Which of the following is a difference between an administrative appraisal and a developmental appraisal?

Accepted Answer

The difference between an administrative appraisal and a developmental appraisal is that administrative appraisals are used to justify pay and promotion decisions, while developmental appraisals are used to provide feedback on progress and identify areas for improvement.

Question 18

The potential for leniency in performance appraisal ratings:

Accepted Answer

In collectivistic cultures, there is a tendency to maintain harmony and avoid conflict, which can lead to leniency in performance appraisals to preserve group cohesion.

Question 19

Which of the following is true about developmental appraisals?

Accepted Answer

Developmental appraisals are used to identify trends in performance and areas where an employee can improve. They are not used to make promotion or pay decisions, nor are they used to rate managers' performances.

Question 20

Global Inc.has a policy where every month managers and team leaders rate the efficiency and productivity of an employee.Based on these ratings the human resources team decides on whether or not to raise their salary or promote them.These ratings also help the employees assess themselves.This is an example of a _____.

Accepted Answer

The given scenario describes the process of performance appraisal where managers and team leaders rate an employee's productivity and efficiency, which is then used by the HR team to make decisions regarding promotions and salary hikes. This process helps employees assess their own performance and areas of improvement.

Quiz 14: Organizational Structure and Change