Question 1

People with directive communication styles are more likely to make good leaders.

Accepted Answer

Directive communication styles can be effective in certain situations, but good leadership often requires a balance of different communication styles to adapt to various contexts and team needs.

Question 2

Lester listens intently,avoids the use of power at work,and makes thoughtful,deliberate decisions.He most likely has a directive communication style.

Accepted Answer

Lester's communication style is more likely to be analytical or reflective, as he listens intently, makes thoughtful decisions, and avoids using power, which are characteristics of this style. The directive communication style is characterized by being task-oriented, decisive, and assertive in communication.

Question 3

Personality is based on the thoughts,feelings,and actions that characterize someone,whereas communication style is just one dimension of personality based on observable behaviors.

Accepted Answer

Personality encompasses a wide range of characteristics and traits, while communication style is just one aspect of personality that refers to how someone interacts and communicates with others.

Question 4

Dominance can be defined as an ability to control or express feelings.

Accepted Answer

Dominance, in a genetic or behavioral context, refers to the predominance of a particular trait, allele, or individual in influencing characteristics or outcomes, rather than the ability to control or express feelings.

Question 5

When trying to improve relations with someone who has a supportive communication style,you should show a sincere interest in the person.

Accepted Answer

People with a supportive communication style value connection and meaningful relationships. Showing sincere interest in them is likely to improve the relationship.

Question 6

The best clues for identifying a person's communication style are his/her verbal communication and work choice.

Accepted Answer

The best clues for identifying a person's communication style include both verbal and non-verbal cues, such as body language, tone of voice, and facial expressions, not just word choice.

Question 7

Leslie projects a serious attitude,expresses strong opinions,and sometimes projects an air of indifference.Leslie most likely has a directive communication style.

Accepted Answer

The traits mentioned in the statement - serious attitude, strong opinions, and indifference - are typical of a directive communication style, which is characterized by a straightforward, assertive, and no-nonsense way of communicating.

Question 8

An emotive style is no more or less likely to be versatile than a directive style.

Accepted Answer

An emotive style and a directive style both have the potential to be versatile or not versatile, depending on the context and the individual using the style. There is no inherent link between the style and its versatility.

Question 9

A person is most likely to move into the excess zone when he is feeling secure and confident.

Accepted Answer

A person is most likely to move into the excess zone when feeling insecure or lacking confidence, as they may overcompensate in certain behaviors or actions to mask their insecurities.

Question 10

People make judgments about us and our communication styles based on our innermost thoughts and feelings and on our observable patterns of behavior.

Accepted Answer

The answer of People make judgments about us and our...

Question 11

It is possible to strengthen one's ability in a particular communication style in order to get along better with others.

Accepted Answer

Communication is a skill that can be developed and improved over time. By understanding one's own communication style and the styles of others, it is possible to make adjustments and strengthen certain areas of communication to improve relationships and interactions with others.

Question 12

The concept of communication style bias supports the theory that "opposites attract."

Accepted Answer

Communication style bias suggests that people are more likely to be attracted to and have better interactions with those who share a similar communication style, rather than being attracted to opposites.

Question 13

David is interviewing with Karen and notices that she often gestures when she speaks.In response,David mirrors Karen's tendency and also employs gesturing.Karen is likely to feel mocked by David.

Accepted Answer

Mirroring or matching a person's nonverbal behavior, such as gesturing, is a common communication technique used to build rapport and show empathy. It is not intended to mock the person, but rather to create a connection and convey interest in what is being said.

Question 14

According to Carl Jung,individuals choose their communication style.

Accepted Answer

Carl Jung believed that an individual's communication style is largely influenced by their personality type, which is determined by innate, unconscious tendencies. Therefore, individuals do not necessarily choose their communication style, but rather it is a natural expression of their personality.

Question 15

Managers relying too much on the strengths of their communication style can create problems in their relationships with others.

Accepted Answer

While having a strong communication style can be beneficial, relying too much on it can lead to a lack of flexibility and adaptation in communication, and this can cause issues in relationships and collaboration with others.

Question 16

Managers are more effective if they are higher on the dominance continuum than on the sociability continuum.

Accepted Answer

This statement is a generalization and not necessarily true. A manager's effectiveness depends on various factors, including the specific demands of their role and the nature of their organization's culture and industry. Both dominance and sociability can be valuable traits in different situations, and balance is key to being an effective leader.

Question 17

Successful people in the business world tend to be higher on the sociability continuum.

Accepted Answer

The answer of Successful people in the business world tend...

Question 18

In the communication style model,the excess zone is also known as the flexibility zone because people in this zone are able to dramatically change to mirror the style of others they interact with.

Accepted Answer

The excess zone in the communication style model refers to when a person's communication style is overly exaggerated or intense, not to flexibility or adaptability in mirroring others' styles.

Question 19

On average,people are more likely to have a supportive communication style than a directive communication style.

Accepted Answer

The answer of On average,people are more likely to have...

Question 20

When flexing to a reflective style,one should be specific,brief and to the point,and maintain a fast and decisive pace.

Accepted Answer

When flexing to a reflective style, one should be open-ended, allow for pauses and silence, and take time to explore feelings and thoughts in-depth. Being specific, brief, and maintaining a fast and decisive pace is more characteristic of a directive communication style.

Quiz 3: Understanding Your Communication Style