Question 1

________ is a manager's ability to stimulate people to be high performers.

Accepted Answer

Leading is the function of management that involves inspiring, motivating, and guiding employees towards the achievement of organizational goals. It is through effective leadership that a manager can stimulate people to be high performers. Planning, organizing, controlling, and monitoring are also important functions of management, but they do not directly involve the process of motivating and inspiring employees.

Question 2

Neal manages a team of six professionals in a health care company. His subordinates have a wide variety of experiences and skill sets. Effectively ________ his team, Neal regularly seeks to inspire his subordinates to draw upon their various backgrounds in ways never needed or dreamed of in the past.

Accepted Answer

Effective leadership involves inspiring and motivating team members to work together and utilize their unique backgrounds and skill sets to achieve success. The scenario states that Neal regularly seeks to inspire his subordinates, indicating that he is fulfilling the role of a leader. Planning, organizing, and controlling are important functions of management, but they do not necessarily involve inspiring and motivating team members. Innovating may be a desirable trait for a leader, but it is not specified in the scenario that Neal focuses specifically on innovation.

Question 3

Flatiron Inc. recently embarked on an effort to increase coordination and cooperation within the company. During the process, the managers of the organization reviewed and specified job responsibilities, grouped jobs into work units, and reallocated resources within the company. The managers were exercising the management function of

Accepted Answer

The managers of Flatiron Inc. are reviewing job responsibilities, grouping jobs into work units, and reallocating resources within the company, which all fall under the organizing function of management.

Question 4

As one of the key management functions, leading focuses on a manager's efforts to

Accepted Answer

Leading involves encouraging and motivating individuals to bring their skills and ideas to the table. This is essential for building a strong team and achieving organizational success.

Question 5

GlobalMart Inc. periodically reviews the goals of the company. During the process, the managers of the company analyze their current strategies as compared to their competitors' strategies, determine goals that they will pursue, and decide upon specific actions for each area of the company to take in pursuit of these goals. With these actions, the managers are engaged in the management function of

Accepted Answer

The managers of GlobalMart Inc. are analyzing their current strategies and deciding upon specific actions to pursue their goals. This process is a clear example of planning, which is one of the main management functions involved in setting goals and determining how to achieve them.

Question 6

Management is the

Accepted Answer

Management is the process of working with people and resources to accomplish organizational goals. This involves planning, organizing, directing, and controlling resources to achieve these goals. It also involves making decisions, leading people, and coordinating activities in a way that achieves results efficiently and effectively.

Question 7

The five key elements that make the current business environment different from those of the past include globalization, technological change, the importance of knowledge and ideas, collaboration across organizational boundaries, and an increasingly diverse labor force.

Accepted Answer

These five key elements have been identified by various experts and scholars as major drivers of change and differentiation in the current business environment.

Question 8

Planning involves

Accepted Answer

Planning involves analyzing current situations to set goals and determine the actions needed to achieve them.

Question 9

________ is specifying the goals to be achieved and deciding in advance the appropriate actions needed to achieve those goals.

Accepted Answer

The process described in the question is planning, which involves setting specific goals and determining the actions necessary to achieve them. The other options listed (staffing, leading, organizing, and controlling) are also important functions of management, but they do not specifically involve the process of deciding and determining actions in advance.

Question 10

Social capital is the goodwill stemming from your social relationships.

Accepted Answer

Social capital refers to the value and benefits that can be derived from social networks, trust, goodwill and cooperation among individuals and groups. Therefore, it is true that social capital is the goodwill that stems from social relationships.

Question 11

________ is assembling and coordinating the human, financial, physical, informational, and other resources needed to achieve goals.

Accepted Answer

Organizing is the management function of assembling and coordinating the resources needed to achieve the goals of the organization. This involves determining what tasks should be done, who is responsible for them, and how resources should be allocated. Controlling involves monitoring progress towards goals, planning involves setting goals and determining the best way to achieve them, leading involves influencing and motivating employees, and quantifying is not a recognized management function.

Question 12

Building a dynamic organization is the goal of which function of management?

Accepted Answer

Organizing is the management function focused on arranging resources and activities in a coherent structure to achieve the organization's goals, which includes building a dynamic organization.

Question 13

When Alex, the marketing manager of FrontStreet Inc., realized that his plan to increase sales levels was not producing the results he desired, he took quick action to make necessary adjustments. According to this scenario, Alex was exercising the management function of

Accepted Answer

Alex's actions of making necessary adjustments indicate that he was engaged in the management function of controlling, which involves monitoring performance and taking corrective actions to ensure that the goals are being achieved according to the plan.

Question 14

The four fundamental management principles include analyzing current situations, determining objectives, choosing corporate, and business strategies, and determining the resources needed to achieve the organization's goals.

Accepted Answer

The four fundamental management principles are planning, organizing, leading, and controlling, not the options provided.

Question 15

A team leader's job is less challenging than frontline and other types of managers' jobs because team leaders always have direct control over team members.

Accepted Answer

While team leaders may have direct control over team members, their job still comes with significant challenges as they are responsible for managing and motivating a group of people towards a common goal. They may also have to navigate conflicts, handle interpersonal issues, and ensure that work is being done efficiently and effectively.

Question 16

Top-level managers are also called tactical managers because they must translate general goals into specific objectives and activities.

Accepted Answer

Top-level managers are strategic managers who focus on setting the overall direction and goals for the organization, while middle-level managers are often referred to as tactical managers who translate these goals into specific objectives and activities.

Question 17

________ involves monitoring performance and making necessary changes.

Accepted Answer

Controlling involves monitoring the performance of the organization and making necessary changes to ensure that the goals are being met. Budgeting involves setting financial goals and allocating resources, planning involves setting objectives and developing strategies to achieve them, organizing involves designing a structure for the organization and delegating tasks, and leading involves inspiring and motivating employees to achieve the goals.

Question 18

Lower-level managers who possess technical skills tend to earn less credibility from their subordinates than comparable managers without technical know-how.

Accepted Answer

This statement is false. Lower-level managers with technical skills are often seen as more competent and knowledgeable by their subordinates, which can increase their credibility.

Question 19

What will be the result when managers use new forms of organizing?

Accepted Answer

The answer of What will be the result when managers...

Question 20

The best managers prioritize efficiency over effectiveness.

Accepted Answer

The best managers prioritize effectiveness over efficiency. While efficiency is important, it is not as valuable if it does not contribute to achieving the overall goals and objectives of the organization. Effective managers focus on achieving the desired results with the available resources, while efficient managers may prioritize speed and cost-cutting measures without considering the long-term impact on the organization's performance.

Quiz 1: Managing in a Global World