Question 1

Which of the following is NOT a key principle of management by objectives (MBO)?

Accepted Answer

Management by Objectives (MBO) emphasizes participative goal setting and teamwork over autocratic decision making. It focuses on setting clear, achievable objectives with input from both management and employees, rather than top-down directives.

Question 2

Kyle's company contracted with a third-party external to provide technical and computer support.This is an example of

Accepted Answer

Outsourcing refers to the practice of hiring a third party outside of the company to perform services or create goods that traditionally were performed in-house by the company's own employees and staff. In this case, contracting with an external party for technical and computer support is a clear example of outsourcing.

Question 3

According to Maslow,the desire to feel valued and recognized by others is a(n)_____ need.

Accepted Answer

According to Maslow's hierarchy of needs, the desire to feel valued and recognized by others falls under esteem needs. This category includes the need for self-esteem, respect, status, recognition, strength, and freedom.

Question 4

The basic components of goal-setting theory include all of the following EXCEPT

Accepted Answer

Time management is not considered a basic component of goal-setting theory. Goal-setting theory primarily focuses on the establishment of clear, challenging goals and involves goal difficulty, performance feedback, and goal acceptance as its core components. Time management, while important for achieving goals, is not a fundamental aspect of the theory itself.

Question 5

Katherine announces to her staff that she intends to lower costs in their department by 5 percent.Which component of goal setting is indicated in this case?

Accepted Answer

Katherine's announcement of intending to lower costs by 5 percent is an example of goal specificity because it clearly defines what needs to be achieved, making the goal specific and measurable.

Question 6

According to Maslow,an individual gives first priority to satisfy his or her _____ need.

Accepted Answer

According to Maslow's hierarchy of needs, an individual prioritizes satisfying their physiological needs (such as food, water, warmth, and rest) before addressing higher-level needs.

Question 7

Jessica is the captain of her college basketball team.Her long-term goal is to be selected for the All American Women's basketball team.Jessica is motivated by

Accepted Answer

Being selected for the All American Women's basketball team represents a form of self-actualization, as it would fulfill Jessica's potential and achieve her highest goal in her sport.

Question 8

Sable is the head chef in a restaurant and has decided to increase the number of tasks performed by the kitchen staff.The added tasks do not result in increased challenge or authority.Sable's efforts are called job

Accepted Answer

Job enlargement involves increasing the number of tasks that an employee performs, without necessarily increasing the level of challenge or responsibility. In this scenario, Sable is adding more tasks to the kitchen staff's workload without increasing their authority or the complexity of their work, which is a classic example of job enlargement.

Question 9

Brionna,a sales representative,bought a cellular phone to use in case her car breaks down,while traveling between appointments.Which level of Maslow's need hierarchy is Brionna addressing?

Accepted Answer

Brionna is addressing her safety needs by purchasing a cellular phone for emergencies, which aligns with Maslow's hierarchy level of safety, focusing on security and protection.

Question 10

Which of the following organizations is engaged in reshoring?

Accepted Answer

Reshoring refers to the process of bringing back business operations to the company's home country from abroad. Helix Company bringing the technical support function back to the United States as an in-house function is an example of reshoring, as it involves moving a previously outsourced operation back to the company's home country.

Question 11

A key premise of Maslow's hierarchy of needs theory is that

Accepted Answer

Maslow's hierarchy of needs theory posits that human needs are organized in a hierarchical order, starting from basic physiological needs and moving up to safety, love and belonging, esteem, and self-actualization needs. Higher-level needs become motivational only after lower-level needs are satisfied.

Question 12

The goal of _____ is to increase employees' interest in their jobs and allow them to learn more about different jobs in the company.

Accepted Answer

Job rotation is designed to increase employees' interest in their work by allowing them to learn and perform different jobs within the organization, which can lead to a more versatile and engaged workforce.

Question 13

According to the process of motivation,a need produces motivation which leads to

Accepted Answer

A need produces motivation which then leads to goal-directed behavior, as individuals are motivated to take actions that they believe will help them fulfill their needs.

Question 14

The desire to be accepted by family,friends,and co-workers is what Maslow called _____ needs.

Accepted Answer

Maslow referred to the need for friendship, love, and belonging as social needs, which are part of his hierarchy of needs theory.

Question 15

According to Herzberg,which of the following job factors is essential to job satisfaction although they cannot motivate employees?

Accepted Answer

Herzberg's Two-Factor Theory distinguishes between motivators (factors that can motivate employees) and hygiene factors (factors that can cause dissatisfaction if missing, but do not motivate if increased). Job security is considered a hygiene factor, essential for preventing job dissatisfaction but not a motivator for job satisfaction or increased performance.

Question 16

An example of a job factor that is important to job satisfaction though it does not contribute directly to motivation is

Accepted Answer

Company policy is considered a hygiene factor according to Herzberg's two-factor theory of motivation. Hygiene factors do not directly contribute to motivation but can lead to job dissatisfaction if they are inadequate or missing.

Question 17

What is TRUE regarding Vroom's expectancy theory?

Accepted Answer

Vroom's expectancy theory focuses on how individuals make decisions regarding various behavioral alternatives, positing that the strength of a tendency to act in a certain way depends on the strength of an expectation that the act will be followed by a given outcome and on the attractiveness of that outcome to the individual.

Question 18

Rima feels there is no room for career growth in her current job and decides to resign.Since she is a valuable employee,the human resources manager would like to retain her.Which of the following is most likely to persuade her to stay?

Accepted Answer

Offering her training for a higher position directly addresses her concern about the lack of career growth, making it the most likely option to persuade her to stay.

Question 19

_____ is concerned with an individual's perception of fair and equitable treatment.

Accepted Answer

Equity theory focuses on how individuals perceive fairness in the distribution of rewards and resources, comparing their inputs and outcomes to those of others.

Question 20

In the context of Maslow's hierarchy of needs,who among the following is aiming at satisfying his or her employees' self-actualization needs?

Accepted Answer

Yusuf is aiming at satisfying his employees' self-actualization needs by providing opportunities for personal growth and development, such as pursuing management degrees, which aligns with the highest level of Maslow's hierarchy of needs.

Quiz 8: Human Resource Management: From Recruitment to Labor Relations

Which of the following is NOT a key principle of management by objectives (MBO) ?