Question 1

Vision serves as the target for a company's actions,helping direct the company toward opportunities and differentiating it from its competitors.

Accepted Answer

A company's vision outlines its long-term goals and aspirations, guiding its strategic direction and helping it to identify and pursue opportunities that align with its objectives, thereby distinguishing it from competitors.

Question 2

Before developing a mission statement,in the strategic planning process,a company must determine their current or potential position in the marketplace.

Accepted Answer

The answer of Before developing a mission statement,in the strategic...

Question 3

Taking an ethical stand always ensures that a company reaps profit.

Accepted Answer

Taking an ethical stand is important for maintaining a good reputation and trust with customers, but it does not always ensure profit. Ethical decisions can sometimes lead to short-term financial losses, even if they may benefit the company in the long term.

Question 4

Strategic planning entails developing and implementing tactics in specific functional areas.

Accepted Answer

Strategic planning involves setting long-term goals and determining the overall direction of an organization, rather than focusing on tactics in specific functional areas.

Question 5

Democratic leaders give their subordinates the authority to make all decisions.

Accepted Answer

Democratic leaders encourage group participation in decision-making but do not give subordinates the authority to make all decisions independently. They guide and facilitate discussion, ensuring all voices are heard, but ultimately play a central role in final decisions.

Question 6

The recognition of a problem or opportunity is the first step in the decision-making process.

Accepted Answer

Recognizing a problem or opportunity is indeed the first step in the decision-making process, as it triggers the need to make a decision.

Question 7

The basic purpose of directing is to evaluate the success of the planning function.

Accepted Answer

Directing is primarily concerned with guiding, motivating, leading, and communicating with employees to achieve organizational goals, rather than evaluating the success of planning.

Question 8

An example of a nonprogrammed decision is reordering office supplies.

Accepted Answer

Nonprogrammed decisions are made in response to situations that are unique, are poorly defined and largely unstructured, and have important consequences for the organization. Reordering office supplies is a routine, structured decision, typically classified as a programmed decision.

Question 9

Unfortunately,the ethical tone that a top management team establishes can reap only nonmonetary rewards.

Accepted Answer

The ethical tone set by top management can lead to both nonmonetary and monetary rewards, such as enhanced reputation, customer loyalty, and potentially increased profitability.

Question 10

When an organization develops and launches a new product,it is making a programmed decision.

Accepted Answer

Launching a new product typically involves a non-programmed decision, as it is a unique, non-routine decision that requires creative solutions and is not based on past decisions or standard procedures.

Question 11

The management function of directing might include training and retraining employees,establishing work schedules,and monitoring progress.

Accepted Answer

Directing as a management function involves guiding, leading, and overseeing employees to achieve organizational goals. This includes tasks such as training and retraining employees to ensure they have the necessary skills, establishing work schedules to organize their time and efforts efficiently, and monitoring progress to ensure that objectives are being met.

Question 12

Tactical planning guides the current and near-term activities required to implement company-wide strategies.

Accepted Answer

Tactical planning focuses on the short-term actions and strategies needed to achieve the broader goals set by higher-level strategic planning, guiding current and near-term activities within an organization.

Question 13

CEOs spend most of their time on strategic planning.

Accepted Answer

The answer of CEOs spend most of their time on...

Question 14

Autocratic leadership includes subordinates in the decision-making process.

Accepted Answer

Autocratic leadership is characterized by individual control over all decisions and little input from group members.

Question 15

Organizational objectives identify a company's overall goals.

Accepted Answer

The answer of Organizational objectives identify a company's overall goals....

Question 16

A computer repair store establishes a policy requiring that customer service representatives respond to e-mails within three business days.This policy is a result of the company's operational planning.

Accepted Answer

Operational planning involves creating specific policies and procedures to guide daily operations, such as setting response times for customer service inquiries, to ensure efficient and effective service delivery.

Question 17

A SWOT analysis is set in stone and serves as a constant reminder of a company's strengths and continuing threats.

Accepted Answer

A SWOT analysis is a dynamic tool that should be updated regularly to reflect changes in the market, competition, and internal factors of a company.

Question 18

Organizing involves classifying and dividing work into manageable units with a logical structure.

Accepted Answer

Organizing in management refers to the process of structuring and arranging resources and tasks to achieve objectives efficiently. This involves dividing work into manageable units, assigning tasks, and establishing relationships to create a logical and effective organizational structure.

Question 19

When the manager of a local auto repair shop decided to expand into a neighboring town,she was making a programmed decision.

Accepted Answer

Expanding into a neighboring town involves analyzing new markets, potential risks, and opportunities, which is characteristic of a non-programmed decision due to its complexity and uniqueness.

Question 20

Ethical decisions,in practice,are clear-cut and easy to make.

Accepted Answer

Ethical decisions often involve complex issues and dilemmas that are not clear-cut, making them challenging to navigate and resolve.

Quiz 7: Management,leadership,and the Internal Organization