Dust-free, clean, and organized stores with updated dressing rooms and kiosks are examples of a retailer's commitment to customer service through
A) reliability.
B) assurance.
C) tangibility.
D) empathy.
E) responsiveness.

Question

Quizplus · Accepted Answer

Tangibility is associated with the appearances of physical facilities, equipment, personnel, and communication materials.

Dust-Free, Clean, and Organized Stores with Updated Dressing Rooms and Kiosks