Question 1

Which of these refer to the level of common understanding among team members with regard to important aspects of the team and its tasks?

Accepted Answer

Mental models refer to the shared understanding among team members about how tasks should be performed and how the team should function.

Question 2

____ can be beneficial to teams if it stimulates conversations that result in the development and expression of new ideas.

Accepted Answer

Task conflict can be beneficial to teams as it involves disagreements about the content and outcomes of the task, which can stimulate discussions and lead to new ideas and solutions.

Question 3

One offshoot of brainstorming that addresses some of its limitations is:

Accepted Answer

The Nominal Group Technique is a structured method for group brainstorming that encourages contributions from everyone and is designed to address limitations like production blocking and evaluation apprehension.

Question 4

The marketing team member who meets with an engineer to seek information about new materials is engaging in:

Accepted Answer

Scout activities involve seeking information from external sources, such as an engineer, to gather necessary data for the team's tasks.

Question 5

Which of these refer to the degree to which members believe that the team can be effective across a variety of situations and tasks?

Accepted Answer

Potency refers to the collective belief of team members that they can be effective across different situations and tasks.

Question 6

When members of a team develop strong emotional bond to other members of the team and to the team itself,it refers to which of these?

Accepted Answer

Cohesion refers to the emotional bonds and sense of unity that team members feel towards each other and the team as a whole.

Question 7

According to research,potency has _______ impact on team performance.

Accepted Answer

Potency refers to the ability of a team to influence its environment and achieve its goals. Research has shown that potency has a strong positive impact on team performance, as it enables teams to overcome challenges, make decisions, and execute plans effectively.

Question 8

The halftime adjustments made by a basketball team that is losing a game badly by considering the strengths of its opponent and developing a new strategy intended to neutralize them signifies that:

Accepted Answer

Transition processes are important between periods of work activity, such as halftime, where teams can reassess and adjust their strategies based on the current situation.

Question 9

Research suggests that the _______ may be as important to determining team success as the processes that occur entirely within the team.

Accepted Answer

Boundary-spanning activities involve interactions with individuals and groups outside the team, which can provide valuable resources, information, and support that contribute to team success.

Question 10

Once a group has been formed and the purpose of the meeting outlined,the nominal group technique next requires that:

Accepted Answer

The nominal group technique involves individuals writing down their ideas independently before any group discussion takes place.

Question 11

In highly cohesive teams,when members try to maintain harmony by striving toward consensus on issues without ever offering,seeking,or seriously considering alternative viewpoints and perspectives,it refers to:

Accepted Answer

Groupthink occurs when a cohesive group prioritizes harmony and consensus over critical evaluation of alternative ideas, leading to poor decision-making.

Question 12

Scott's role of monitoring the team's progress contributes to which of these teamwork processes?

Accepted Answer

The action process involves monitoring the team's progress and taking corrective action as needed. Scott's role of monitoring the team's progress contributes to this process.

Question 13

In a project team at ABC International,everyone focuses on his or her specialty and what they do best,members know exactly where they can go to get information when there are gaps in their knowledge,and this team produces synergistic results.This shows that the project team at ABC has had an effective:

Accepted Answer

The description fits the concept of transactive memory, where team members are aware of each other's expertise and know where to obtain specific information, leading to effective collaboration and synergistic results.

Question 14

_______ refers to specific types of feelings and thoughts that coalesce in the minds of team members as a consequence of their experience working together.

Accepted Answer

Team states refer to the specific types of feelings and thoughts that coalesce in the minds of team members as a consequence of their experience working together.

Question 15

The team's high level of common understanding refers to which of these?

Accepted Answer

Mental models refer to the shared understanding and cognitive framework that team members have about how things work within the team, which contributes to a high level of common understanding.

Question 16

_______ memory refers to how specialized knowledge is distributed among members in a manner that results in an effective system of memory for the team.

Accepted Answer

Transactive memory refers to how specialized knowledge is distributed among members in a manner that results in an effective system of memory for the team. This ensures that the team can access information and expertise that is relevant to the task at hand. It involves the storage, retrieval, and utilization of knowledge by individual members, as well as the communication and coordination between them.

Question 17

This team's strong belief that they can be effective across a variety of situations reflects which of these?

Accepted Answer

High potency refers to a team's strong belief in their ability to be effective in various situations.

Question 18

The best-known activity that teams use to foster creative behaviour is:

Accepted Answer

Brainstorming is a well-known technique used by teams to generate creative ideas and solutions through open and free-flowing group discussions.

Question 19

Beyond her task responsibilities,Susan's role also consists of behaviours that contribute to:

Accepted Answer

Interpersonal processes involve behaviors that contribute to the social and emotional aspects of a team, beyond just task responsibilities.

Question 20

The first step in the nominal group technique requires:

Accepted Answer

The first step in the nominal group technique involves bringing the team together and outlining the purpose of the meeting to ensure everyone understands the objective.

Quiz 11: Team Characteristics and Processes