Question 1

In chapter 8 of your textbook,games characterized by conflict that is moderate,pervasive,and relatively stable,and that can be found in regulatory agencies are termed ______.

Accepted Answer

The answer of In chapter 8 of your textbook,games characterized...

Question 2

What is another term your textbook uses for organizations that reinforce hegemony through the totality of its everyday practices?

Accepted Answer

Total institutions are organizations that reinforce hegemony through the totality of their everyday practices, as they encompass all aspects of life under a single authority, often enforcing norms and values that maintain the status quo.

Question 3

What conclusion can be drawn from Stanley Milgram's experiments on obedience?

Accepted Answer

Stanley Milgram's experiments on obedience concluded that people are more likely to follow orders to perform acts against their personal conscience when instructed by an authority figure. This was demonstrated through various conditions: increased physical distance between the participant and the victim (A) led to higher obedience, the phenomenon of "foot-in-the-door" where committing a small act made it easier to commit further acts (B), and the presence of dissenting voices reduced obedience (C). All these findings (A, B, C) are part of the comprehensive insights gained from Milgram's work, making D the correct answer.

Question 4

If an organization is typified and dominated by one point of view,reinforced through a strong organizational culture and little,if no,resistance then ______ is said to have occurred.

Accepted Answer

Organizational hegemony refers to a situation where a single perspective or ideology dominates within an organization, often reinforced through a strong organizational culture and with minimal or no resistance. This concept captures the essence of a power dynamic where one viewpoint prevails over others, shaping the organization's practices, norms, and values.

Question 5

In chapter 8 of your textbook,games characterized by conflict that is moderate,confined,and relatively stable,and that can be found in publicly accountable professional organizations such as hospitals or schools are termed ______.

Accepted Answer

The answer of In chapter 8 of your textbook,games characterized...

Question 6

In chapter 8 of your textbook,games characterized by conflict that is intense,pervasive,and briefly unstable,and found in organizations with strong external sponsorship are termed ______.

Accepted Answer

Complex political arenas are characterized by intense, pervasive conflict that is briefly unstable, often found in organizations with strong external sponsorship.

Question 7

Which one of the following statements about empowered organizations and their relationship to political game playing is emphasized in your textbook?

Accepted Answer

The answer of Which one of the following statements about...

Question 8

Zuboff's concept by which organizational elites consolidate various sources of electronic information about organizational members is known as ______.

Accepted Answer

Zuboff's concept of the "information panopticon" refers to the use of technology to consolidate various sources of electronic information about organizational members, allowing for a form of surveillance and control reminiscent of the panopticon prison design, where a single watchman can observe all inmates without them knowing if they are being watched at any given moment. This concept highlights the power dynamics and control mechanisms in the digital age within organizations.

Question 9

Which one of the following best describes the concept of 'information panopticon'?

Accepted Answer

The concept of 'information panopticon' refers to the consolidation of various sources of electronic information about organizational members that is made available to the organizational elites, allowing for extensive monitoring and control.

Question 10

The administration of rules that give managerial discretion to managers while reinforcing the strength of centralized authorities because delegates know that their obligation is to act creatively within the system of authority is descriptive of ______.

Accepted Answer

Soft domination involves a managerial approach where authority is centralized, but managers are given discretion to act creatively within the established system of authority. This approach balances control with flexibility, allowing for innovation and responsiveness within a structured framework.

Question 11

According to Sewell ______ surveillance seeks to make the subjects of surveillance their own performance monitor,while ______ surveillance seeks to make each member of the group monitor the other member.

Accepted Answer

Sewell's concept of surveillance differentiates between vertical and horizontal surveillance. Vertical surveillance is about making the subjects monitor their own performance, while horizontal surveillance involves members of a group monitoring each other.

Question 12

Which of the following are hallmarks of Erving Goffman's 'Total Institutions'?

Accepted Answer

Erving Goffman's concept of 'Total Institutions' encompasses all the characteristics listed: they are organizations where members' lives are completely encompassed within the institution, they are cut off from wider society for extended periods, and elements of total institutions can be found in less extreme forms in many conventional organizations.

Question 13

Which statement below best fits your textbook's description of 'resistance'?

Accepted Answer

Resistance is described as an active process where individuals within power dynamics actively oppose actions or initiatives by others that they disagree with. This definition encompasses a broad range of actions and is not limited to those with low power, nor does it require the formation of unions or imply a physical friction within an organization.

Question 14

What is Graham Sewell's view of teamwork?

Accepted Answer

Graham Sewell's view of teamwork emphasizes that it is less about empowerment and more about supplementing organizational power. He suggests that teamwork ensures members scrutinize each other's adherence to objectives, norms, and rules, which ultimately align with the organization's goals, rather than providing autonomy or empowerment to the team members.

Question 15

What is the term Collinson uses to characterize the process whereby workers differentiate themselves from,and devalue the role of,management by accentuating the differences between the masculinity of blue-collar work to that of white-collar management?

Accepted Answer

Collinson uses the term "resistance through distance" to describe how workers emphasize the differences between the masculinity of blue-collar work and that of white-collar management, thereby differentiating and devaluing the role of management. This process involves workers asserting their masculinity in contrast to what they perceive as the less masculine nature of management roles.

Question 16

James Barker argues that ______ occurs where there is substantial consensus about values,high-level coordination,and a degree of self-management by members of an organization.

Accepted Answer

James Barker's concept of concertive control describes a situation in an organization where there is a significant consensus about values, high-level coordination, and a degree of self-management by members. This form of control emerges in team-based, self-managing organizational structures.

Question 17

Who introduced the key term of 'information panopticon'?

Accepted Answer

Shoshana Zuboff introduced the term 'information panopticon' in her work on the impact of information technology on organizations.

Question 18

In its simplest form,soft domination can be described as ______.

Accepted Answer

Soft domination encompasses subtle mechanisms for producing obedience, including the use of organizational norms, vision and mission statements, and empowerment programs like autonomy, participatory management, and personal development programs.

Question 19

Which of the following are typical of total institutions?

Accepted Answer

Total institutions are places where people are isolated from the rest of society and lead an enclosed, formally administered life. Psychiatric institutions, prisons, and boarding schools all fit this description, as they control many aspects of the inhabitants' lives, including where they sleep, eat, and work.

Question 20

For James Barker,organization design based upon Mary Parker Follett's principles of democratization and empowerment,and Elton Mayo's concept of human relations would be exemplifying what?

Accepted Answer

Concertive control is a management approach that emphasizes the role of collective decision-making and shared values within an organization. James Barker's organization design, which is based on Mary Parker Follett's principles of democratization and empowerment, along with Elton Mayo's concept of human relations, aligns with concertive control. This approach focuses on the empowerment of employees and the importance of human relations, which are central to creating a work environment where control is exercised through shared values and norms rather than through hierarchical or bureaucratic means.

Quiz 8: Managing Power, politics and Decision-Making in Organizations