Question 1

________ is a program that certifies improvements in environmental performance.

Accepted Answer

The answer of ________ is a program that certifies improvements...

Question 2

Which of the following is a way of organizing production activities such that equipment and people are set up to produce only one type of good?

Accepted Answer

A product layout is designed for the production of a single product or a group of similar products, where equipment and workstations are arranged in a line to facilitate a smooth flow of materials and components through the production process.

Question 3

Supply chain management is

Accepted Answer

Supply chain management is the principle of looking at the supply chain as a whole in order to improve the overall flow through the system. It involves coordinating and optimizing all the activities involved in producing and delivering a product or service, from the sourcing of raw materials to the delivery of the final product to the customer.

Question 4

Which of the following are a set of methods and technologies used in the production of a good or service?

Accepted Answer

The answer of Which of the following are a set...

Question 5

Which of the following is a set of methods and technologies used in the production of a good or a service?

Accepted Answer

The answer of Which of the following is a set...

Question 6

When Caterpillar Financial Services changed the whole payments and financing process by improving equipment,retraining employees,and connecting customers to the company's database,this was an example of

Accepted Answer

The changes made by Caterpillar Financial Services involved redesigning their existing business processes, which is the main focus of business process re-engineering. They improved the equipment, retrained employees to operate more efficiently, and connected customers to the company's database for a seamless payment and financing process.

Question 7

________ is focused on improving the overall flow through a system composed of various companies working together.

Accepted Answer

Supply chain management is concerned with optimizing the flow of goods and services through a network of companies. It involves coordinating and collaborating with suppliers, distributors, and customers to ensure that the right products are delivered to the right place at the right time. Supply chain management aims to reduce costs, increase efficiency, and improve the overall performance of the supply chain.

Question 8

Which of the following emphasizes computer software and computer networks instead of production machines?

Accepted Answer

Soft manufacturing emphasizes the use of computer software and networks over traditional production machinery.

Question 9

Which of the following is a schedule showing which products will be produced,when production will take place and what resources will be used?

Accepted Answer

The Master Operations Schedule is a detailed plan that outlines which products will be produced, when production will occur, and what resources will be used, making it the correct choice.

Question 10

What is a type of product layout in which a partially finished product moves through a plant on a conveyor belt or other equipment called?

Accepted Answer

An assembly line is a type of product layout where a partially finished product moves through a plant on a conveyor belt or other equipment, allowing for efficient mass production.

Question 11

What is the amount of a good a firm can produce under normal working conditions called?

Accepted Answer

The amount of a good a firm can produce under normal working conditions is referred to as its "capacity."

Question 12

The supply chain typically excludes

Accepted Answer

The supply chain typically includes all parties involved, directly or indirectly, in fulfilling a customer request. This includes manufacturers, suppliers, transporters, warehouses, retailers, and customers themselves. Investors, while they may have a financial stake in the companies within the supply chain, are not considered part of the supply chain itself as they do not participate in the operational processes of producing, distributing, or selling the product.

Question 13

________ focuses on improving both the quality and productivity of an organization's operations.

Accepted Answer

The answer of ________ focuses on improving both the quality...

Question 14

Which of the following is a way of organizing production activities in which labour,equipment,materials and other resources are brought to the geographic location where all operations work is done?

Accepted Answer

In a fixed position layout, the product remains stationary, and workers, materials, and equipment are brought to the location where the product is being assembled or constructed. This is common in industries like shipbuilding or construction.

Question 15

The ________ is the group of companies and stream of activities that work together to create a product.

Accepted Answer

The supply chain refers to the network of entities and processes that produce and deliver a product or service from the supplier to the customer. It encompasses all the steps involved in getting a product from the raw material stage to the end user, including production, handling, storage, and distribution.

Question 16

________ is a certification program attesting to the fact that a factory,a laboratory,or an office has met the rigorous quality management requirements.

Accepted Answer

ISO 9000 is a family of quality management system standards that are designed to help organizations ensure that they meet the needs of customers and other stakeholders while meeting statutory and regulatory requirements related to a product or service.

Question 17

Which of the following are production activities that yield tangible products?

Accepted Answer

Goods production is the only production activity that yields tangible products.

Question 18

What is the power of a product (both goods and services)to satisfy a human want called?

Accepted Answer

Utility is the term used to describe the power of a product to satisfy a human want.

Question 19

ISO 9000 standards allow firms to demonstrate that they follow documented procedures for all the following except

Accepted Answer

ISO 9000 standards focus on quality management systems and ensuring that organizations meet customer and regulatory requirements. Re-engineering is not specifically covered under ISO 9000, as it involves redesigning business processes rather than documenting procedures.

Question 20

With respect to supply chains and their management,it is correct to say that

Accepted Answer

The statement "many global companies have centralized their supply chain management over the past five years" suggests that centralized supply chain management has become increasingly popular. Option A is incorrect as supply chains are also important in service industries. Option B is partly true as there are concerns about ethical and social issues in using suppliers from countries with poor labor standards. Option C is incorrect as re-engineering can be used to improve supply chains. Option D is incorrect as the globalization of business can actually increase the risk of supply chain disruptions.

Quiz 10: Operations Management,productivity,and Quality