Question 1

Managing diversity means creating a climate in which the potential advantages of diversity for organizational or group performance are maximized while the potential disadvantages are minimized.

Accepted Answer

This is the definition of managing diversity, as it aims to promote diversity and inclusivity in a way that enhances the organization's performance and minimizes any negative consequences that may arise.

Question 2

A culture that accepts only one way of doing things and one set of values and beliefs,produced by ethnocentrism,is known as monoculture.

Accepted Answer

Monoculture is a culture that accepts only one way of doing things and one set of values and beliefs. This is often produced by ethnocentrism, which is the belief that one's own culture is superior to others.

Question 3

A diverse workforce is better able to anticipate and respond to changing consumer needs.

Accepted Answer

A diverse workforce brings together individuals with different backgrounds, perspectives, and experiences. This diversity allows for a range of ideas and approaches to problem-solving, increasing the likelihood of finding innovative solutions that can better anticipate and respond to changing consumer needs.

Question 4

Stereotypes assume that all members of a group have the same characteristics.

Accepted Answer

Stereotypes are generalizations made about a group of people, assuming that they all have certain characteristics in common.

Question 5

According to MANAGER'S SHOPTALK in Chapter 13,the best managers treat all employees equally and do not accept different perspectives on problems and issues.

Accepted Answer

The statement is false. The best managers recognize and value diversity of perspectives among their employees and encourage open communication to find solutions to problems and issues. Treating all employees equally does not mean ignoring or dismissing their individual perspectives and experiences.

Question 6

The belief that your group and subculture is not as good as other groups and subcultures is ethnocentrism.

Accepted Answer

Ethnocentrism is actually believing that your own group and subculture is superior to other groups and subcultures, not that it is inferior.

Question 7

According to MANAGER'S SHOPTALK in Chapter 13,the best managers are good at leveraging the differences in their workforce.

Accepted Answer

The Manager's Shoptalk in Chapter 13 states that the best managers are good at leveraging the differences in their workforce, which means they can recognize and use the varied skills, backgrounds, and experiences of their employees to improve team performance and achieve organizational goals. This approach promotes diversity, inclusion, and creativity, and helps to create a positive and productive work environment.

Question 8

An organization which accommodates several subcultures,including employees who would otherwise feel isolated and ignored refers to pluralism.

Accepted Answer

Pluralism refers to the recognition and acceptance of diversity within a society or organization, including different subcultures. It aims to promote inclusivity and respect for all individuals, regardless of their cultural background or beliefs. By accommodating multiple subcultures, an organization can foster a sense of belonging and reduce feelings of isolation among its employees.

Question 9

One of the consequences of diversity in the workplace is that there is a decreased quality of team problem solving.

Accepted Answer

Actually, diversity in the workplace can lead to increased creativity, innovation and different perspectives which can actually result in better problem-solving skills of a team. Therefore, the statement presented in the question is false.

Question 10

Homogeneous top management teams tend to be broadminded in their perspectives.

Accepted Answer

Homogeneous top management teams tend to be narrow-minded in their perspectives as they lack diversity in thoughts and experiences.

Question 11

The genuine efforts to accept and manage diverse people in North America are a phenomenon that emerged in the 1800s.

Accepted Answer

The answer of The genuine efforts to accept and manage...

Question 12

Discrimination is the tendency to view people who are different as being deficient.

Accepted Answer

The answer of Discrimination is the tendency to view people...

Question 13

Unfortunately,companies that foster a diverse workforce increases turnover,absenteeism and the risk of lawsuits.

Accepted Answer

This statement is false. Studies have actually shown that companies with diverse workforces have lower turnover rates, increased employee engagement, and improved innovation and productivity. While there may be some challenges related to diversity, such as the potential for misunderstandings or conflicts, overall the benefits outweigh the drawbacks.

Question 14

Stereotype threat describes the psychological experience of a person who,usually engaged in a task,is aware of a stereotype about his or her identity group suggesting that he or she will not perform well on that task.

Accepted Answer

This is a correct definition of stereotype threat.

Question 15

The belief that ethics are not absolute but instead need to be evaluated relative to the situation refers to ethnorelativism.

Accepted Answer

The belief described is known as ethical relativism, not ethnorelativism. Ethical relativism is the theory that moral values and judgments are relative to the cultural or individual context. Ethnorelativism, on the other hand, refers to the understanding and acceptance of different cultures and practices.

Question 16

The traditional dimension of diversity can be acquired or changed throughout one's lifetime.

Accepted Answer

The answer of The traditional dimension of diversity can be...

Question 17

Because employees with different backgrounds bring different options and ideas to the table,a diverse workforce may lead to increased conflict,anxiety and misunderstanding.

Accepted Answer

While diversity can bring a variety of perspectives and ideas, it can also create misunderstandings and conflict due to differences in communication styles, cultural norms, and other factors. It is important for organizations to actively promote inclusivity and provide training to help employees navigate these differences.

Question 18

Age,race and gender are included in the primary dimension of diversity.

Accepted Answer

Age, race and gender are among the primary dimensions of diversity, along with ethnicity, sexual orientation, physical and mental ability, and religion.

Question 19

Most organizations make a conscious effort to shift from a pluralism perspective to one of monoculture.

Accepted Answer

Most organizations make a conscious effort to embrace diversity and maintain a pluralism perspective, rather than moving towards a monoculture.

Question 20

A rigid,exaggerated,irrational belief associated with a particular group of people defines prejudice.

Accepted Answer

The answer of A rigid,exaggerated,irrational belief associated with a particular...

Quiz 12: Managing Corporate Diversity