Question 1

What is the difference between authority and responsibility in the organizational hierarchy?
A) the centralization in the organization
B) the gap of accountability in the organization
C) the type differentiation in the organization
D) the span of control in the organization

Accepted Answer

C

Question 2

Which organization has the greatest complexity?
A) a car rental office at a busy airport
B) a high school basketball team
C) an auto dealership's repair shop
D) a university

Accepted Answer

A university is a large and multifaceted organization with numerous departments, faculties, administrative units, and a diverse population of students and staff, making it more complex than the other options.

Question 3

What is the term for the process of coordinating the different parts of an organization?
A) hierarchy of authority
B) integration
C) horizontal differentiation
D) horizontal complexity

Accepted Answer

Integration refers to the process of coordinating the different parts of an organization to ensure they work together effectively.

Question 4

A manager asks the question,"How much standardization should be required in the output of each position?" What is this manager demonstrating?
A) an understanding of liaison roles
B) an understanding of designated integrators
C) an understanding of task forces
D) an understanding of basic design dimensions

Accepted Answer

The manager is considering the level of standardization in job outputs, which relates to the basic design dimensions of organizational structure, such as formalization and standardization.

Question 5

What best summarizes an organization's complexity?
A) the number of employees within it
B) the difficulty of coordinating its different parts
C) the number of activities and amount of differentiation
D) the number of levels within it

Accepted Answer

An organization's complexity is best summarized by the number of activities and the amount of differentiation, as it reflects the variety and specialization within the organization.

Question 6

What best describes the concept of an organization chart?
A) the specific tasks for each job
B) the number of people who are employed by an organization
C) formal lines of authority and supervisor-employee reporting relationships
D) the number of positions in each department

Accepted Answer

An organization chart is a visual representation that outlines the formal lines of authority and supervisor-employee reporting relationships within an organization.

Question 7

Your organization is increasing its differentiation based on changes in its external complexity.What are the next steps for the organization?
A) train employees in communication
B) improve and/or increase integration
C) develop teams
D) clarify roles

Accepted Answer

When an organization increases differentiation due to external complexity, the next step is to improve and/or increase integration to ensure that the differentiated parts work together effectively.

Question 8

What is the term for the degree to which the organization has official rules,regulations,and procedures?
A) specialization
B) formalization
C) complexity
D) standardization

Accepted Answer

Formalization refers to the degree to which an organization has official rules, regulations, and procedures.

Question 9

What is the beginning of the organizational design process?
A) the organization's goals
B) diagramming channels of communication
C) arranging jobs into departments
D) task specifications of each job

Accepted Answer

The organizational design process begins with understanding the organization's goals, as these goals guide the structure and processes needed to achieve them.

Question 10

Which statement best describes the relationship between span of control and authority?
A) The relationship is different depending on the circumstances.
B) The relationship depends on the number of tasks in a given position.
C) The relationship depends on who reports to whom in the chain of command.
D) The relationship depends on the number of levels in the organization.

Accepted Answer

The relationship between span of control and authority can vary based on different organizational circumstances, such as the complexity of tasks, the skills of employees, and the management style.

Question 11

Two HR advisors each have their assigned tasks within the same organization.Their job descriptions indicate different requirements.What type of differentiation is this?
A) formalization
B) specialization
C) standardization
D) proximity difference

Accepted Answer

Specialization refers to the division of labor into specific tasks, with each employee assigned to a particular task or set of tasks. In this case, the two HR advisors have different job descriptions, indicating that they have different tasks and responsibilities.

Question 12

What is the process of constructing and adjusting an organization's structure to achieve its goals?
A) strategy-structure fit
B) strategic management
C) organizational reconfiguration
D) organizational design

Accepted Answer

Organizational design is the process of constructing and adjusting an organization's structure to achieve its goals.

Question 13

Which of the following factors would you use if you wanted to create an organizational structure that is standardized?
A) work activities are described and performed routinely; little variation
B) tasks are subdivided into separate jobs; formal job descriptions
C) number of activities within an organization; number of jobs within an organization
D) decision making held at the top; limited decisions making in lower levels

Accepted Answer

Standardization in an organizational structure involves routine work activities with little variation, which aligns with option A.

Question 14

What is the process of linking the organization together by jobs and departments?
A) organizational structure
B) strategic management
C) organizational reconfiguration
D) organizational design

Accepted Answer

Organizational structure is the process of linking the organization together by jobs and departments.

Question 15

What is the process of breaking organizational goals into tasks and dividing work?
A) organization charting
B) integration
C) differentiation
D) coordination

Accepted Answer

Differentiation is the process of breaking down organizational goals into specific tasks and dividing work among different units or individuals.

Question 16

What kind of differentiation is characterized by the employee's specialized knowledge,education,or training?
A) departmental
B) vertical
C) horizontal
D) spatial

Accepted Answer

Horizontal differentiation refers to the specialization of employees based on their specific knowledge, education, or training.

Question 17

Which type of structure is Domino's pizza outlet an example of?
A) an adhocracy
B) a simple structure
C) a divisional form
D) a machine bureaucracy

Accepted Answer

The answer of Which type of structure is Domino's pizza...

Question 18

The Royal Bank of Canada decided to move its loan-processing work from headquarters to branch banks in order to avoid bottlenecks.What is this an example of?
A) formalization
B) decentralization
C) specialization
D) standardization

Accepted Answer

Decentralization involves distributing decision-making authority and tasks away from a central location or authority, which is what moving loan-processing work to branch banks represents.

Question 19

What is the term for the extent to which work activities are defined and routinely performed in the same way?
A) complexity
B) standardization
C) formalization
D) centralization

Accepted Answer

Standardization refers to the extent to which work activities are defined and routinely performed in the same way, ensuring consistency and uniformity in processes.

Question 20

Which department would most likely be an example of a flexible structure due to the nature of its work?
A) human resource management
B) research and development
C) marketing
D) operations

Accepted Answer

Research and development departments often require a flexible structure to adapt to new ideas, innovations, and changes in technology or market demands.

Quiz 15: Organizational Design and Structure

What is the difference between authority and responsibility in the organizational hierarchy?

Which organization has the greatest complexity?

What is the term for the process of coordinating the different parts of an organization?

A manager asks the question,"How much standardization should be required in the output of each position?" What is this manager demonstrating?

What best summarizes an organization's complexity?

What best describes the concept of an organization chart?

Your organization is increasing its differentiation based on changes in its external complexity.What are the next steps for the organization?

What is the term for the degree to which the organization has official rules,regulations,and procedures?

What is the beginning of the organizational design process?

Which statement best describes the relationship between span of control and authority?

Two HR advisors each have their assigned tasks within the same organization.Their job descriptions indicate different requirements.What type of differentiation is this?

What is the process of constructing and adjusting an organization's structure to achieve its goals?

Which of the following factors would you use if you wanted to create an organizational structure that is standardized?

What is the process of linking the organization together by jobs and departments?

What is the process of breaking organizational goals into tasks and dividing work?

What kind of differentiation is characterized by the employee's specialized knowledge,education,or training?

Which type of structure is Domino's pizza outlet an example of?

The Royal Bank of Canada decided to move its loan-processing work from headquarters to branch banks in order to avoid bottlenecks.What is this an example of?

What is the term for the extent to which work activities are defined and routinely performed in the same way?

Which department would most likely be an example of a flexible structure due to the nature of its work?