Shelley is in charge of hiring employees for new positions in the health care field.A team of HR specialists will review all applications, conduct interviews, and administer the selection tests.She wants to ensure high rater accuracy in selecting new employees, and she ensures that all of them have the same understanding of the rating system's instructions, and the same interpretation of the performance dimensions.She is using what type of process?
A) frame of reference training
B) performance domain definition
C) rater accountability
D) 360 degree ratings

Question

Quizplus · Accepted Answer

Frame of reference training is used to ensure that all raters have a consistent understanding and interpretation of the rating system and performance dimensions, which aligns with Shelley's approach.

Shelley Is in Charge of Hiring Employees for New Positions