Which of the following is TRUE of support processes?
A)Support processes are those that are most important to an organization's value- creation processes.
B)They provide infrastructure and add value directly to the product or service.
C)Support processes do not include administrative services.
D)Value creation processes require a higher level of attention than do support processes.

Question

Quizplus · Accepted Answer

Support processes provide infrastructure and add value indirectly to the product or service. Administrative services may also be considered a type of support process, but not all support processes are administrative in nature. Value creation processes are important, but support processes are essential for those processes to function effectively.

Which of the Following Is TRUE of Support Processes