In the context of process management,_____ is the activity of ensuring conformance to the requirements and taking corrective action when necessary to correct problems and maintain stable performance,whereas _____ implies enhancing performance.
A)performance, innovation
B)control, improvement
C)inspection, anticipation
D)standardization, customization

Question

Quizplus · Accepted Answer

Control is the activity of ensuring conformance to requirements and taking corrective action when necessary, which focuses on maintaining stable performance. Improvement implies enhancing performance, which means improving processes to achieve better results. Therefore, option B, with control and improvement, is the best choice that matches the given context. The other options are either unrelated or incorrect in this context.

In the Context of Process Management,_____ Is the Activity of Ensuring