Quality costs are classified into all of the following major categories EXCEPT:
A)internal failure.
B)appraisal.
C)inspection.
D)prevention.

Question

Quizplus · Accepted Answer

The major categories of quality costs are internal failure (costs incurred due to defects found before delivery to customers), external failure (costs incurred due to defects found after delivery to customers), appraisal (costs incurred to detect and assess the level of quality), and prevention (costs incurred to prevent defects from occurring in the first place). Inspection is a subcategory of appraisal and not a major category.

Quality Costs Are Classified into All of the Following Major