The cost of purchasing copies of a textbook on quality for employees as part of their training program in process improvement methods is considered:
A)a prevention cost.
B)an appraisal cost.
C)an internal quality cost.
D)an external quality cost.

Question

Quizplus · Accepted Answer

Purchasing copies of a textbook for employee training is a prevention cost as it is an investment made to prevent defects and improve the quality of the processes.

The Cost of Purchasing Copies of a Textbook on Quality