Question 1

During their Freshman Orientation groups were formed to compete against each other in focusing on teamwork to complete a teams course.Charlie, Benton, Zach, and Dan finished in last place.Charlie was angry and blamed the others for not taking their task seriously.Benton was embarrassed to be in last place and felt this first impression would affect his reputation.Zach highlighted his good ideas and blamed Charlie for being too bossy and inflexible.Dan said he learned a lot about himself.Who displayed a positive attitude?

Accepted Answer

Dan displayed a positive attitude by focusing on personal growth and learning from the experience rather than blaming others or being overly concerned with the outcome.

Question 2

Martin has a low self-esteem when it comes to academics.Lately he feels like he is in a downward spiral.He is afraid he is going to fail out of school if he does not get his act together.How can he overcome his negative attitude?

Accepted Answer

Using self-talk and visualization techniques can help Martin build confidence and overcome his negative attitude by reinforcing positive beliefs and mental images of success.

Question 3

The principles of conduct that govern a group or society are its:

Accepted Answer

Ethics refer to the principles of conduct that govern the behavior of a group or society, guiding what is considered right or wrong.

Question 4

Maura works very well with others and is well liked by peers and work colleagues.She most likely demonstrates:

Accepted Answer

Civility refers to polite and respectful behavior towards others, which aligns with Maura being well liked and working well with others.

Question 5

When faced with adversity in college, one must focus on:

Accepted Answer

Maintaining a motivated and positive attitude helps in overcoming challenges and staying focused on goals.

Question 6

Marta agreed to walk her friend's dog.At first she was excited, but then she remembered she had to clean up after the dog in the park.She quickly envisioned herself enjoying her walk and playing with the dog and got excited for the adventure once again.What motivational strategy did she use?

Accepted Answer

Marta used visualization by imagining herself enjoying the walk and playing with the dog, which helped her get excited again.

Question 7

After the elementary school implemented its breakfast program, they found a significant rise in the state test scores of students participating in the program.In Maslow's Hierarchy, what was their level of need?

Accepted Answer

The breakfast program addresses the students' physiological needs, which are the basic needs for survival, such as food and water, according to Maslow's Hierarchy of Needs.

Question 8

Jake is right-brain dominant and not comfortable speaking in front of people.He must present his portion of his team's findings in class next week.Although he has rehearsed many times, he is not feeling confident.He wants to ask someone else to present for him.Which motivational strategy will Jake probably find most helpful?

Accepted Answer

Visualization is a strategy that aligns well with right-brain dominant individuals, as it involves imagining the successful completion of a task, which can help reduce anxiety and build confidence.

Question 9

Muriel is easily distracted and cannot concentrate when her roommate is talking on the phone or listening to music.She should approach her roommate by:

Accepted Answer

Approaching the situation by expressing her feelings and working towards a mutually beneficial solution is likely to be more effective and maintain a good relationship with her roommate.

Question 10

Zeke lacks emotional maturity sometimes in dealing with classmates and roommates at school.He has recognized this and would like to change so he does not feel like he is annoying others.Which strategy would be helpful to Zeke in promoting emotional intelligence?

Accepted Answer

The answer of Zeke lacks emotional maturity sometimes in dealing...

Question 11

Megan has a learning disability and has difficulty in reading and processing verbal information.She has begun a Bachelor's degree.Although she knows her college supports making accommodations for students, she has been so busy with classwork that she hasn't had time to make arrangements with college.Now she is annoyed because she is beginning to feel stressed.What advice would you give Megan?

Accepted Answer

Megan should take responsibility for her situation and manage her time effectively to arrange accommodations with her college, which will help alleviate her stress.

Question 12

Empathy is essential for integrity and

Accepted Answer

The answer of Empathy is essential for integrity and
...

Question 13

Raul often lacks civility when working with others and wants to improve the way he handles himself.What should he do?

Accepted Answer

Raul should learn to listen with empathy to others because it will help him understand their perspectives and build better relationships with them.

Question 14

Research shows that having strong emotional intelligence enhances:

Accepted Answer

Research indicates that strong emotional intelligence contributes to success in various areas of life, including school, work, and personal relationships, by improving communication, empathy, and emotional regulation.

Question 15

Which situation can one expect will NOT be a difference between college and high school?

Accepted Answer

Managing time effectively is important in both high school and college, so it is not a difference between the two.

Question 16

Laura has just completed her sophomore year of college.This means she is more likely to:

Accepted Answer

Higher education levels are generally associated with longer life expectancy due to better access to healthcare, healthier lifestyles, and higher socioeconomic status.

Question 17

Gary keeps a binder for each of his classes and reviews his syllabi to be sure he is allowing himself enough time to complete assignments.He feels motivated because:

Accepted Answer

Understanding expectations helps Gary feel motivated because it provides clarity on what needs to be accomplished, allowing him to plan and manage his time effectively.

Question 18

Sarah is sitting next to a person in class who is chewing gum loudly.At first she tried to ignore it, but now it is interfering with her ability to focus on the lecture material for an exam.There are no extra seats for her to move to.What should she do?

Accepted Answer

Sarah should politely express how the gum chewing affects her personally, which is a non-confrontational way to address the issue and may lead the person to stop.

Question 19

Jack is putting together a paper based on a small group project.The deadline for the paper is tomorrow, and he needs time to edit it and check the references.He received Natascha's portion of the paper at 11 pm with an apology regarding her sick child.He was up most of the night working on the necessary changes and had to go to work the next day.Since they must work on one more project paper together, Jack wants to address this issue so it does not happen again.Choose the best way he should approach her:

Accepted Answer

Jack should address the issue by being empathetic and respectful, while also involving the group to find a solution for future projects. This approach fosters collaboration and understanding.

Question 20

Letice and Kate were on a business trip and their presentation ran late.They missed their flight back to Chicago and would have to wait 4 hours to get on the next available flight.They were not happy but saw an opportunity discuss their client's feedback on their presentation over dinner.Based on the chapter, these women would be considered:

Accepted Answer

They are considered resilient because they adapted to an unexpected situation (missing their flight) and used the time productively to discuss client feedback.

Quiz 2: Expand Your Emotional Intelligence