Question 1

"Chiquita. Perfect for Life." was Chiquita's:

Accepted Answer

"Chiquita. Perfect for Life." is Chiquita's slogan, which is a short and catchy phrase used in advertising to represent a brand or a product. It is not a ceremony, symbol, or ritual.

Question 2

Which of the following would be considered a visual representations) of a company's corporate culture?

Accepted Answer

All of these options are visual representations of a company's corporate culture. The executive offices indicate a hierarchy and possibly a focus on individual status. The employee of the month plaques show a focus on recognition and performance. Professional business attire could indicate a more formal culture. Company-owned sports cars for top-level executives could show a focus on luxury and excess.

Question 3

Roadtec Tire Company has a corporate culture that emphasizes an internal focus on the involvement and participation of employees, placing high value on meeting the needs of employees. The company is known for its caring, family-like atmosphere. Which type of corporate culture does Roadtec possess?

Accepted Answer

Roadtec Tire Company has an involvement culture which emphasizes on involving employees and meeting their needs.

Question 4

When two or more organizations combine to become one, it is referred to as a:

Accepted Answer

When two or more organizations combine to become one, it is referred to as a merger. A merger usually involves the consolidation of two organizations into a new entity, with a shared ownership and management structure. This is distinct from a joint venture, which involves two organizations coming together to pursue a specific project or goal, but where the organizations typically maintain independent ownership and management structures.

Question 5

Symbols, stories, and heroes are important because they:

Accepted Answer

Symbols, stories, and heroes are important because they communicate the significant values of an organization. These elements help to shape and reinforce the culture of the organization and provide a sense of identity and purpose for employees and stakeholders. They can also be used to align the actions and behaviors of individuals within the organization with its mission and values.

Question 6

_________is a narrative based on true event that is repeated frequently and shared by organizational employees.

Accepted Answer

A story based on a true event that is frequently repeated and shared among organizational employees is referred to as an organizational story. This can be a powerful tool for creating and maintaining organizational culture, as these stories communicate values, norms, and beliefs.

Question 7

Which of the following cultures is suited to organizations that are concerned with servicing specific customers in the external environment but without the intense need for flexibility and rapid change?

Accepted Answer

The answer of Which of the following cultures is suited...

Question 8

An object, act, or event that conveys meaning to others is referred to as a:

Accepted Answer

A symbol is an object, act, or event that represents or conveys meaning to others. Examples of symbols include a national flag, a wedding ring, or a dove representing peace. Symbols are important in communication and can have cultural, personal, or universal meanings.

Question 9

_________are associated with surface level of organizational culture.

Accepted Answer

Manners of dress are observable aspects of organizational culture that are associated with the surface level. While values, norms, and beliefs are also important aspects of organizational culture, they are typically considered to be part of the deeper levels of culture that are not immediately observable. Therefore, the best choice would be C, manners of dress.

Question 10

A _________represents a phrase or sentence that succinctly expresses a key corporate value.

Accepted Answer

A slogan is a short phrase or sentence that represents a key corporate value or message. It is often used in marketing and advertising campaigns to communicate the company's core values or unique selling proposition. Examples of famous slogans include Nike's "Just Do It" and McDonald's "I'm Lovin' It."

Question 11

McDonald's "We Love to See You Smile" is an example of a:

Accepted Answer

The phrase "We Love to See You Smile" is a slogan, as it is a catchy phrase that is associated with McDonald's and used for advertising purposes.

Question 12

All of the following are types of corporate cultures except:

Accepted Answer

The answer of All of the following are types of...

Question 13

The adaptability culture emerges in an environment that requires _________response and _________decision making.

Accepted Answer

The adaptability culture requires a fast response and high-risk decision making as it deals with constantly changing environments and requires organizations to quickly adapt to challenges and opportunities. This means that decisions need to be made quickly and with calculated risks in order to keep up with the pace of change.

Question 14

The level of corporate culture in which values are so deeply embedded that members are no longer consciously aware of them is:

Accepted Answer

The answer of The level of corporate culture in which...

Question 15

A figure who exemplifies the deeds, character, and attributes of a corporate culture is referred to as a:

Accepted Answer

A hero is someone who embodies the values and behaviors of a corporate culture and serves as a model for others to follow. They represent the ideal employee and their actions are celebrated and emulated within the organization.

Question 16

Culture can be defined as:

Accepted Answer

Culture refers to the set of key values, beliefs, understandings, and norms shared by members of an organization. It includes the shared language, symbols, practices, and rituals that form the basis of interactions among organizational members. Choice B is incorrect because language ability is not a sufficient or comprehensive definition of culture. Choice C is too narrow, as not all cultural elements are objects, acts, or events that convey meaning to others. Choice D is incorrect because not all cultural narratives are based on true events, and because culture encompasses more than just stories.

Question 17

If a company emphasizes that "no purchase is complete until the customer is satisfied," then it's:

Accepted Answer

The statement is a slogan, which is being used to communicate the company's values to its customers and employees. The emphasis on customer satisfaction suggests that the company places a high value on ensuring its customers' happiness and is committed to providing excellent customer service.

Question 18

Molly Madison received "The Employee of the Month" Award at Internal Workings Remodeling Service in April. Molly would be considered a part of which of these for Internal Workings?

Accepted Answer

Molly Madison is an employee of Internal Workings Remodeling Service, therefore she is a part of the internal environment of the company. The internal environment includes employees, management, and organizational culture.

Question 19

Heroes are important to an organization due to the fact that they:

Accepted Answer

Heroes serve as role models for other employees, embodying key values and contributing to a strong corporate culture, making it important for all of the given reasons.

Question 20

For Southwest Airlines, all of the following can be suppliers except:

Accepted Answer

Delta Airlines is not a supplier for Southwest Airlines, they are a competitor in the airline industry. The other options (Exxon, Citibank, and Boeing) are all providers of goods or services that are necessary for Southwest Airlines to operate.

Quiz 2: The Environment and Corporate Culture