Question 1

________ diversity requires that managers be sensitive and responsive to the needs and concerns of individuals who might not be as well off as others.

Accepted Answer

Socioeconomic diversity involves recognizing and addressing the needs of individuals from different economic backgrounds, ensuring inclusivity for those who may be less privileged.

Question 2

In addition to prohibiting discrimination in employment, the Civil Rights Act of 1991

Accepted Answer

The Civil Rights Act of 1991 allows for the awarding of punitive and compensatory damages in cases of intentional discrimination, enhancing the protections against discrimination provided by earlier civil rights legislation.

Question 3

Sexual harassment that creates a hostile work environment is more subtle than quid pro quo sexual harassment.

Accepted Answer

Sexual harassment that creates a hostile work environment often involves unwelcome conduct that is pervasive and affects the work environment, which can be more subtle and harder to identify than quid pro quo harassment, where there is a clear exchange of sexual favors for job benefits.

Question 4

Lewd jokes, vulgar language, and displays of pornography are examples of quid pro quo sexual harassment.

Accepted Answer

Quid pro quo sexual harassment involves a person in authority demanding sexual favors in exchange for job benefits, not just inappropriate jokes or displays.

Question 5

Diversity requires organization members to suppress their personal styles.

Accepted Answer

Diversity encourages the inclusion of different personal styles and perspectives, rather than suppressing them.

Question 6

As a manager, Julia believes that every member of her team should receive the same pay raise each year regardless of their individual contribution. Julia is following the distributive justice principle when managing salaries in this way.

Accepted Answer

Distributive justice focuses on fair allocation of resources based on individual contributions, needs, or other criteria, not equal distribution regardless of contribution.

Question 7

Jared, a regional manager for a pet supply chain, is responsible for keeping his employees updated on changes in diversity policies. Jared plays the role of a ________ in managing diversity.

Accepted Answer

Jared is acting as a disseminator because he is responsible for spreading information about changes in diversity policies to his employees.

Question 8

While women have substantial participation rates in the U.S. workforce, the gender wage gap and underrepresentation on company boards are continuing issues.

Accepted Answer

Despite progress in workforce participation, women still face a gender wage gap and are underrepresented in leadership roles, such as company boards, in the U.S.

Question 9

What is the definition of diversity?

Accepted Answer

Diversity refers to the differences among people due to various characteristics such as age, gender, race, ethnicity, religion, sexual orientation, and socioeconomic background.

Question 10

Sanjay, the company's human resources manager, serves in a monitoring role by ensuring diversity is effectively managed by

Accepted Answer

Sanjay, in a monitoring role, would focus on evaluating the extent to which all employees are being treated fairly, which aligns with the responsibilities of ensuring diversity is effectively managed.

Question 11

As the racial and ethnic diversity of the U.S. population continues to change, organizations are faced with the challenge of ensuring diverse employees have equal opportunities.

Accepted Answer

Organizations must adapt to the increasing diversity in the U.S. population by implementing policies and practices that promote equal opportunities for all employees, regardless of their racial or ethnic backgrounds.

Question 12

Melissa worked hard, but she knew she would never obtain an upper-level position in her company because all managers were males. Melissa was experiencing

Accepted Answer

Melissa was experiencing a "glass ceiling," which is an invisible barrier that prevents women and minorities from advancing to upper-level positions in organizations, despite their qualifications or achievements.

Question 13

Title VII of the Civil Rights Act prohibits discrimination

Accepted Answer

Title VII of the Civil Rights Act prohibits employment discrimination based on race, religion, sex, color, or national origin.

Question 14

________ refers to a grouping of people based on some shared characteristic such as national origin, language, or culture.

Accepted Answer

Ethnicity refers to a grouping of people based on shared characteristics such as national origin, language, or culture.

Question 15

Effectively managing diversity is an important organizational resource that can improve effectiveness, but it doesn't contribute to an organization's competitive advantage.

Accepted Answer

Managing diversity can enhance creativity, problem-solving, and decision-making, leading to improved organizational effectiveness and providing a competitive advantage.

Question 16

The challenges managers face in effectively managing diversity are related to the diversity of the environment.

Accepted Answer

The diversity of the environment can present challenges for managers as they must navigate different cultural norms, communication styles, and expectations to effectively manage a diverse workforce.

Question 17

Selena facilitates a monthly forum that provides team members across various functions and locations throughout her company an opportunity to share ideas, concerns, and solutions related to the work environment. She is acting in the role of a ________ by enabling diverse individuals to coordinate their efforts.

Accepted Answer

Selena is acting as a liaison by facilitating communication and coordination among diverse team members across different functions and locations.

Question 18

Executives at an engineering firm host a quarterly diversity forum. Team members from different cultural backgrounds share information on their cultural norms and there is dialog regarding diversity challenges or opportunities. This is a poor idea because diverting firm resources away from project activities does not contribute to achieving the firm's goals.

Accepted Answer

Diversity forums can enhance team collaboration, innovation, and understanding, which can contribute positively to achieving the firm's goals by fostering a more inclusive and productive work environment.

Question 19

Overt discrimination by a manager, such as the use of racial slurs, violates the principle of distributive justice.

Accepted Answer

Overt discrimination, such as the use of racial slurs, violates the principle of distributive justice because it involves the unfair distribution of resources or opportunities based on irrelevant characteristics such as race.

Question 20

Which act requires that men and women be paid the same if they are performing the same work?

Accepted Answer

The Equal Pay Act requires that men and women be paid the same wages for performing the same work in the same workplace.

Quiz 5: Managing Diverse Employees in a Multicultural Environment