Question 1

Maurice and Barry work in an electronics store and are the only two African-American employees. The store manager is authorized to randomly inspect employee lockers as part of store security protocols; however, he routinely chooses Maurice and Barry's lockers to search. The manager also frequently spot checks Maurice and Barry's timecards while not doing so for other employees. The manager's behavior exhibits

Accepted Answer

The manager's behavior of targeting only Maurice and Barry for locker searches and timecard checks, while not doing the same for other employees, suggests overt discrimination based on race.

Question 2

Why is providing all employees with diversity training important and what is the value of a multipronged ongoing approach to training?

Accepted Answer

The answer of Why is providing all employees with diversity...

Question 3

Su Lin has been tasked with defining a fair complaint procedure for her company's diversity initiative. Explain the four primary requirements such a procedure must address in order to be effective.

Accepted Answer

The answer of Su Lin has been tasked with defining...

Question 4

If you were a manager of a department store, what are the five steps that you might take to change the organization's attitudes and values to promote the effective management of diversity?

Accepted Answer

The answer of If you were a manager of a...

Question 5

While approaching a group of colleagues, Patrice overheard what she believed were inappropriate comments about another team member's physical attributes. Patrice mentioned the comments to her manager and indicated she was uncomfortable with colleagues speaking in that way in the workplace. As her manager, how should you respond?

Accepted Answer

It is important to acknowledge Patrice's concerns and ensure that the issue is handled appropriately by involving a neutral third party, such as HR, to investigate and address the situation.

Question 6

Vijay submitted a request to take a day off work for an upcoming religious holiday that does not conform with his employer's holiday schedule. Vijay made sure to submit his request many weeks prior to the holiday and has identified other employees who are willing to trade shifts with him to ensure sufficient coverage. How would you recommend Vijay's manager respond to the request?

Accepted Answer

The answer of Vijay submitted a request to take a...

Question 7

Karen's male coworkers at her first job were very controlling and difficult. How might this schema affect her relationship with male coworkers in her new job?

Accepted Answer

The answer of Karen's male coworkers at her first job...

Question 8

Explain why the managers' actions are critical to achieving the ethical and business imperatives associated with effective diversity management.

Accepted Answer

The answer of Explain why the managers' actions are critical...

Question 9

Discuss the two moral principles that guide managers in their efforts to meet their ethical imperative and provide an example of how these principles can help companies avoid costly lawsuits.

Accepted Answer

The answer of Discuss the two moral principles that guide...

Question 10

You have just been promoted to a managerial role within your company, increasing your responsibility to manage diversity. Identify three distinct roles related to managing diversity and give examples of specific actions you would take to perform each role effectively. Explain how each action contributes to effective diversity management.

Accepted Answer

The answer of You have just been promoted to a...

Question 11

Describe how data can play a role in effectively managing diversity. Describe the role that data can play in helping companies create and manage a diverse workforce.

Accepted Answer

The answer of Describe how data can play a role...

Question 12

Since becoming pregnant, Alice has not been given any long-term, cutting-edge projects; rather she has been given short-term assignments that don't allow for learning new areas. Her manager says he believes short-term is better due to her starting a family. This situation demonstrates

Accepted Answer

This situation demonstrates discrimination in violation of the Pregnancy Discrimination Act, which prohibits discrimination based on pregnancy, childbirth, or related medical conditions. Assigning Alice only short-term projects due to her pregnancy is discriminatory.

Question 13

You have just been hired to create a diversity awareness program. Identify three elements the program should include, and explain why each element is important.

Accepted Answer

The answer of You have just been hired to create...

Question 14

The Americans with Disabilities Act (ADA)of 1990 requires that

Accepted Answer

The ADA requires employers to provide reasonable accommodations to qualified individuals with disabilities, unless doing so would cause undue hardship.

Question 15

Manuel has been asked to identify one sales rep from his team for an upcoming layoff. Data shows that Jamie's latest sales numbers are lowest within the team; however, further analysis reveals that Jamie's numbers only recently fell due to a manufacturing delay that hit his product line the hardest. Manuel takes this into account and based on other factors determines Jamie should not be laid-off. Manuel is exhibiting ________ in approaching the decision in this way.

Accepted Answer

Manuel is exhibiting procedural justice by considering the context and reasons behind Jamie's recent performance drop, rather than solely relying on the sales numbers.

Question 16

Define diversity. What information would you use to support the view that diversity is a pressing concern and issue for managers and organizations?

Accepted Answer

The answer of Define diversity. What information would you use...

Question 17

Jaleel works for a company that consistently reviews diversity data and actively manages goals for attracting employees who represent diverse races, genders, religions, and other characteristics. Is this approach sufficient to ensure Jaleel and other minorities will be satisfied with the company? Explain your answer.

Accepted Answer

The answer of Jaleel works for a company that consistently...

Question 18

Define the concepts of implicit bias, social status bias, and salience effect. Provide an example of how each may manifest in a workplace.

Accepted Answer

The answer of Define the concepts of implicit bias, social...

Question 19

Describe the difference between quid pro quo and hostile work environment harassment and provide an example for each. Explain how these types of environments create problems in the workplace, both legally and in terms of performance on the job.

Accepted Answer

The answer of Describe the difference between quid pro quo...

Question 20

Describe the benefits of hiring outside consultants to develop and execute a company's diversity training program.

Accepted Answer

The answer of Describe the benefits of hiring outside consultants...

Quiz 5: Managing Diverse Employees in a Multicultural Environment