Question 1

_________socialization tactics involve providing newcomers with role models and mentors.
A)Investiture
B)Serial
C)Formal
D)Informal

Accepted Answer

Serial socialization tactics involve providing newcomers with role models and mentors to guide them through the socialization process.

Question 2

A computer company does not have an established sequence of steps for newcomers to learn. Training is tailored to individual needs. Which of the following tactics is this company using?
A)Informal
B)Investiture
C)Divestiture
D)Random

Accepted Answer

The answer of A computer company does not have an...

Question 3

Bimba Manufacturing Company changed its culture by changing its_________ .
A)organizational ethics
B)people
C)distribution of property rights
D)stance on social responsibility

Accepted Answer

Changing the distribution of property rights can significantly alter a company's culture by affecting decision-making processes, incentives, and power dynamics within the organization.

Question 4

The characteristic way in which newcomers respond to a situation is called_________ .
A)role orientation
B)investiture
C)organizational culture
D)socialization

Accepted Answer

Role orientation refers to the characteristic way in which newcomers respond to a situation, as it involves how they adapt and conform to the roles expected of them within an organization.

Question 5

A company has an office complex with athletic fields, a gym, a large garden, and a large picnic area. These facilities are_________ that convey images about the values in this organizational culture.
A)rites of integration
B)socialization tactics
C)rites of enhancement
D)symbols

Accepted Answer

Symbols are physical manifestations or objects that represent the values and culture of an organization, such as athletic fields, gyms, gardens, and picnic areas in this context.

Question 6

Many studies have shown that cultural norms and values are:
A)impossible to change.
B)easy to change
C)in a state of constant flux.
D)stable and resistant to change.

Accepted Answer

The answer of Many studies have shown that cultural norms...

Question 7

The CEO of ABC Corporation believes it is ok to give illegal bribes to city officials to get favorable decisions. His stance on corporate social responsibility could best be described as _________.
A)accommodative
B)proactive
C)defensive
D)obstructionist

Accepted Answer

An obstructionist stance involves doing as little as possible to address social or ethical responsibilities, often involving unethical or illegal actions like bribery.

Question 8

An organization wonders whether it is right to develop procedures for giving advance notice to employees about store closings. This is an example of_________ .
A)rites of passage
B)corporate culture
C)organizational ethics
D)organizational behavior

Accepted Answer

This scenario involves considering the ethical implications of how the organization communicates with its employees, which relates to organizational ethics.

Question 9

One manufacturing company in the aluminum industry has an innovative culture, and a competitor from the same country has a conservative culture. What could account for this difference in organizational culture?
A)Stance on social responsibility
B)Role orientation
C)Societal ethics
D)Organizational structure

Accepted Answer

Organizational structure can significantly influence a company's culture. An innovative culture may have a more flexible, decentralized structure, while a conservative culture might have a more rigid, hierarchical structure.

Question 10

The "people make the place" perspective of organizational culture implies that:
A)an individualized role orientation should be pursued.
B)groupthink can be avoided.
C)employees have the strongest property rights.
D)culture can be changed by changing the top- management team.

Accepted Answer

The "people make the place" perspective suggests that the characteristics and behaviors of the top management team significantly influence the organizational culture, so changing them can lead to a change in culture.

Question 11

Which of the following socialization tactics leads to an individualized role orientation?
A)Formal
B)Divestiture
C)Disjunctive
D)Serial

Accepted Answer

Disjunctive socialization tactics involve newcomers not following a pre-established path or role model, leading to a more individualized role orientation.

Question 12

_________is a terminal value.
A)Taking risks
B)Being honest
C)Working hard
D)Innovation

Accepted Answer

The answer of _________is a terminal value.
A)Taking risks
B)Being honest
C)Working hard
D)Innovation...

Question 13

_________is the process by which members learn and internalize the values and norms of an organization's culture.
A)Instrumental values
B)Socialization
C)Centralization
D)Differentiation

Accepted Answer

Socialization is the process by which members learn and internalize the values and norms of an organization's culture.

Question 14

Retirement is an example of a _________.
A)rite of enhancement
B)rite of degradation
C)divestiture tactic
D)rite of passage

Accepted Answer

Retirement is considered a rite of passage as it marks a significant transition in a person's life, moving from the workforce into retirement.

Question 15

_________is informing (by an employee)an outside person or agency or the media about an organization's illegal or immoral behavior.
A)External communication
B)Whistle- blowing
C)Professional ethics
D)Social responsibility

Accepted Answer

Whistle-blowing is the act of informing an outside person or agency or the media about an organization's illegal or immoral behavior.

Question 16

The CEO of ABC Corporation believes strongly in following existing laws, but puts the claims of the shareholders above the other stakeholders. Her stance on corporate social responsibility could best be described as __________.
A)obstructionist
B)accommodative
C)proactive
D)defensive

Accepted Answer

The CEO's stance is defensive because she adheres to existing laws but prioritizes shareholder interests over other stakeholders, indicating a minimal compliance approach to corporate social responsibility.

Question 17

Who has the strongest property rights?
A)Employees
B)Top managers
C)The government
D)Shareholders

Accepted Answer

Shareholders have the strongest property rights as they are the owners of the company and have legal rights to the company's assets and profits.

Question 18

Roger observed his manager charging personal long- distance calls to the company. Roger sent an anonymous letter about the incident to an outside board director. Roger:
A)is a whistle- blower.
B)is an ethics officer.
C)took a narrow stance on corporate social responsibility.
D)is on an ethics committee.

Accepted Answer

Roger is a whistle-blower because he reported unethical behavior (charging personal calls to the company) to an authority outside the organization.

Question 19

Which of the following is an organization's moral obligation to stakeholder groups?
A)Professional ethics
B)Social responsibility
C)Terminal values
D)Societal ethics

Accepted Answer

Social responsibility refers to an organization's duty to act in the best interests of their environment and society as a whole, which includes their stakeholders.

Question 20

Disjunctive tactics:
A)require newcomers to develop their own way of behaving instead of following role models.
B)separate newcomers from existing organizational members during the learning process.
C)have a negative effect on a company's reputation.
D)are used in the involuntary removal of individuals from the organization.

Accepted Answer

Disjunctive tactics involve allowing newcomers to develop their own ways of behaving rather than following established role models.

Quiz 7: Creating and Managing Organizational Culture

_________socialization tactics involve providing newcomers with role models and mentors.

A computer company does not have an established sequence of steps for newcomers to learn. Training is tailored to individual needs. Which of the following tactics is this company using?

Bimba Manufacturing Company changed its culture by changing its_________ .

The characteristic way in which newcomers respond to a situation is called_________ .

A company has an office complex with athletic fields, a gym, a large garden, and a large picnic area. These facilities are_________ that convey images about the values in this organizational culture.

Many studies have shown that cultural norms and values are:

The CEO of ABC Corporation believes it is ok to give illegal bribes to city officials to get favorable decisions. His stance on corporate social responsibility could best be described as _________.

An organization wonders whether it is right to develop procedures for giving advance notice to employees about store closings. This is an example of_________ .

One manufacturing company in the aluminum industry has an innovative culture, and a competitor from the same country has a conservative culture. What could account for this difference in organizational culture?

The "people make the place" perspective of organizational culture implies that:

Which of the following socialization tactics leads to an individualized role orientation?

_________is a terminal value.

_________is the process by which members learn and internalize the values and norms of an organization's culture.

Retirement is an example of a _________.

_________is informing (by an employee) an outside person or agency or the media about an organization's illegal or immoral behavior.

The CEO of ABC Corporation believes strongly in following existing laws, but puts the claims of the shareholders above the other stakeholders. Her stance on corporate social responsibility could best be described as __________.

Who has the strongest property rights?

Roger observed his manager charging personal long- distance calls to the company. Roger sent an anonymous letter about the incident to an outside board director. Roger:

Which of the following is an organization's moral obligation to stakeholder groups?

Disjunctive tactics: