Question 1

Julio is a supervisor known for being an excellent listener and collaborator. His company will soon acquire a whole new product line, which may increase workload. In order to build a consensus for this new situation, Julio asks for employee input and participation. Which of the four leadership styles best describes Julio in this example? Why?

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Question 2

Hector manages a locally owned bakery. He believes his employees are motivated to do a good job for the customer without his having to constantly involve himself in their work. Which of McGregor's motivational models is Hector employing? How do you know?

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Question 3

Compare and contrast organizational and industrial psychology.

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Question 4

What was R. M. Belbin's contribution to the study of work teams?

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Question 5

What formula does Vroom use to describe the motivation a person feels in a given situation? Define each factor.

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Question 6

Felix just renegotiated a contract with his largest vendor. He feels a great deal of satisfaction for his success and is now reviewing other contracts. Is Felix responding to extrinsic or intrinsic motivators? How do you know?

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Question 7

Think of a team of which you are, or were, a member. Think of a project you worked on or a problem you had to solve. Use Stephen Covey's Seven Habits model to discuss how you managed the project or solved the problem.

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Question 8

Describe in detail the Theory Z management style.

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Question 9

How has technology changed the design of work teams?

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Question 10

Irene manages bakers who work for a large bakery chain. The morning shift always seems to accomplish more than the afternoon shift. Irene decides to study the afternoon shift to see where the problem may originate. Irene is surprised to learn that the afternoon shift's productivity is now higher than that of the morning shift. Why did this happen?

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Question 11

Describe a good work team. Why are they valuable to the workplace?

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Question 12

How is group flow achieved?

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Question 13

Two motivational theories for the modern workplace are the uncertainty management theory and sociocracy. Define each.

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Question 14

Georgia was just promoted to manager at a carpet cleaning company. She decides she would like to apply the Theory X management style to her job. How does Georgia view her employees?

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Question 15

A new work team was just created. It consists of employees who have worked together for a few years in the same functional area of the company and who are from widely different age groups. What are two problems with the make-up of this work team?

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Quiz 8: Motivation, Leadership, and Teamwork