Question 1

How has quality control evolved over the years?

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Question 2

What effect has the introduction of CAD and CAM had on production?

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Question 3

The overall purpose of the plan-do-check-act cycle is to ________.

Accepted Answer

The plan-do-check-act cycle is a continuous improvement approach that is used to improve products and services by identifying potential errors, addressing them, and refining the process in order to reduce the likelihood of future errors. The purpose of this cycle is to create a more efficient and effective process, resulting in better products and services for the customer.

Question 4

What are ISO standards?

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Question 5

Bill is a production manager at a bicycle manufacturing company and needs to find a new supplier. Explain the steps he should take in choosing the best supplier.

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Question 6

Explain what a Gantt chart is and how it is beneficial in production management.

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Question 7

Carla's company is spending a large percentage of its annual budget on transportation costs. Her manager asks her to determine ways the company may reduce its transportation costs. How should Carla approach this task?

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Question 8

Sam owns a factory that manufactures screen doors. He is currently thinking about changing his production system. His customers' orders vary from square to round openings and from plain weaving to twilled weaving. Sam also notices that customer demand for wire screens increases in the spring and summer and dwindles during fall and winter. Which type of production system would be BEST for his factory?

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Question 9

The objective of the International Organization for Standardization is to develop production processes that are ________.

Accepted Answer

The objective of the International Organization for Standardization is to develop production processes that are equal in quality and capability across all participating countries, regardless of their level of development. The aim is to ensure that businesses can compete fairly in the global market and that consumers receive consistent quality products and services.

Question 10

Rita was recently promoted to chief executive officer of an automotive parts company. The previous chief executive officer had been at the company for over 30 years and rigidly stuck to the inspection method of quality control. Rita wants to introduce the concept of total quality management. What methods should she use?

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Question 11

In a potato chip factory, chips are mass-produced along an automated assembly line. A machine cooks the chips in large volumes, while another machine weighs and distributes the chips into foil-lined packages. Another machine seals the packages, arranges them, and packs them in boxes for delivery. What type of production system is used here and what is the major disadvantage of this type of production?

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Question 12

Explain what human factors should be considered when determining where to locate an electronics manufacturer.

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Question 13

A Gantt chart is a tool used by project managers to ________.

Accepted Answer

A Gantt chart provides a visual representation of a project schedule, showing tasks, start and end dates, and progress. It is used to track and monitor progress and helps project managers stay on top of deadlines and priorities. While it may indirectly help identify the critical path, its primary purpose is to provide a visual schedule of progress. It is not used for measuring quality control or gaining ISO certification.

Question 14

After a company earns ISO certification, a registrar visits the company to ensure continued quality. What kind of warning does the company receive before these visits?

Accepted Answer

ISO certification requires ongoing compliance and the registrar can visit the company unannounced to ensure that standards are being met consistently. Therefore, there is no warning given before these visits.

Question 15

In 2006, Apple was accused of poor working and living conditions at an iPod manufacturing plant in China. After an investigation by Apple, it was determined no laws were violated; however, some violation of its codes had taken place. What responsibility do companies have to a community?

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Question 16

Betsy is a production manager. She just completed a new facility layout. Because of the need for more warehousing space, employee workspaces were cut in half and some were relocated to a supply closet. The break room was converted into more warehousing space, and five employees now share cubicles. What effects will Betsy's layout decision have on the company?

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Question 17

Dan is opening a new restaurant specializing in barbecued ribs. He is looking for the perfect location for his rib restaurant. What transportation factor should he consider?

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Question 18

Wilks, Inc. manufactures small kitchen appliances with low production levels. It is expanding operations to include larger household appliances. Wilks has been able to utilize a stock book approach to inventory; however, with the expansion it does not have the storage space for the necessary parts and materials needed for the larger appliances. What might be a good inventory approach for Wilks, Inc.?

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Question 19

What are industrial robots, and how would a company benefit by including them as part of its production system?

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Question 20

Which quality control approach involves eliminating defects by removing variations in outcomes?

Accepted Answer

Statistical Process Control involves eliminating defects by removing variations in outcomes through continual monitoring and adjustment of the manufacturing process.

Quiz 11: Production and Operations Management