Question 1

Which of the following is NOT a possible reason why the state of perceived ethical business conduct is at its present level?

Accepted Answer

This statement is not a possible reason why the state of perceived ethical business conduct is at its present level. In fact, there is increasing pressure on businesspeople to make ethical decisions due to the growing tendency for public scrutiny and higher expectations from the public. The presence of diverse value systems in society has also contributed to this pressure, as it requires businesses to consider a wider range of ethical perspectives when making decisions.

Question 2

PepsiCo Beverages Canada is recognized for their sustainable use of all of the following except:

Accepted Answer

The question asks which of the options PepsiCo Beverages Canada is not recognized for their sustainable use of. PepsiCo Beverages Canada is recognized for their sustainable use of packaging, water, and energy, but not pricing.

Question 3

Several companies meet and agree to bid rigging for sealed tendered government contract work. Bid rigging is:

Accepted Answer

Bid rigging is a practice of conspiring to artificially raise prices in the bidding process. It is both unethical and illegal as it violates competition laws and may lead to unfair advantage for certain companies while causing harm to the government and taxpayers.

Question 4

A real estate agent sells a high-rise condo unit to a customer, primarily because the customer loves the city view from the condo windows. The agent shows the customer a promotional leaflet suggesting that there will be no further construction in the area
For quite some time but knows that in one year another high-rise will be built,
Effectively blocking the view so important to the customer. The agent decides not to give that information to the customer. This action would normally be considered:

Accepted Answer

The answer of A real estate agent sells a high-rise...

Question 5

The Ronald McDonald House creates an environment for their staff and guests that includes guidelines such as 'treating everyone how you would like to be treated.' This guideline is referred to as a good:

Accepted Answer

This guideline is a moral code or standard of behavior that is considered right or wrong, and therefore falls under the category of ethics. It is not a business principle, law or regulation.

Question 6

Many media today use pay-to-vote polls (in which respondents use a 900 telephone number to vote "yes" or "no" on a current issue)as a means of generating viewer or listener interest. The Research Industry Coalition (RIC)has asked all media to acknowledge the questionable validity of such polls by informing viewers or listeners that the results are NOT representative of the population but are just a frequency
Distribution of those who call when the media report the results. If a television station chooses not to make viewers aware of the shortcomings of the poll, its business
Practice would fall into which of the following categories?

Accepted Answer

While not informing viewers of the limitations of pay-to-vote polls may be considered unethical, it is not illegal. Therefore, the TV station's business practice would fall into the category of unethical but legal.

Question 7

Which of the following statements accurately distinguishes between laws and ethics?

Accepted Answer

Ethics refers to personal and moral principles that govern individual behavior and decision-making. Laws, on the other hand, are the official rules and regulations that govern society and are enforceable in the courts. While ethics and laws may overlap in certain areas, such as with ethical codes of conduct for professionals, they are ultimately distinct concepts. Ethics are based on personal belief systems and individual values, while laws are based on society's values and are imposed by governing bodies.

Question 8

A recent study of American and Canadian entrepreneurs on ethical perceptions found that _________of both considered it was unethical to blame an error on innocent co-workers.

Accepted Answer

The statement implies that all (100 percent) of the entrepreneurs surveyed from both countries agreed it was unethical to blame an error on innocent co-workers, indicating a unanimous ethical stance on this issue.

Question 9

Telus believes in the health of the planet. They work to operationalize this belief across the planet and as a result have been named to the:

Accepted Answer

Telus has been named to the Dow Jones Sustainability North America Index, which recognizes companies for their economic, environmental, and social performance. This indicates that Telus is committed to sustainability and has demonstrated achievements in these areas. The other options are not relevant to Telus' actual achievements in sustainability.

Question 10

All Canadian companies must abide by established business laws for operation, which include financial reporting and employment standards. These laws are:

Accepted Answer

The laws that Canadian companies must abide by for operation, including financial reporting and employment standards, are society's values and standards that are enforceable in the courts. These laws are not simply written documentation, a code of behaviour for a specific group, or a set of ethical behaviours for a given society.

Question 11

A Canadian business was conducting operations overseas where they were caught bribing officials in order to win engineering projects. Bribing is against Canadian society's values and standards. In essence, what did this business break?

Accepted Answer

The answer of A Canadian business was conducting operations overseas...

Question 12

Socially responsible companies often are known by which "tagline"?

Accepted Answer

"Do well by doing good" is a commonly used tagline for socially responsible companies. The phrase emphasizes the idea that a company can make a positive impact on society while also achieving success in business. It suggests that doing good can be a source of competitive advantage, and that companies can benefit financially by being socially responsible. Choices A and B are not commonly used taglines for socially responsible companies, and choice D is a similar phrase but with a slightly different meaning.

Question 13

Vancity has found a successful niche by leveraging which consumer trend?

Accepted Answer

Vancity has found a successful niche by leveraging the consumer trend of interest in the environment and eco-friendliness.

Question 14

A company uses a technique called "price gouging". This action would normally be considered:

Accepted Answer

Price gouging is generally considered to be unethical as it involves raising prices excessively beyond what is considered fair and reasonable. However, whether it is illegal or not depends on the laws in a particular country or state. In some places, price gouging is illegal during times of emergency or natural disasters, but in other situations it may be legal.

Question 15

Researchers have identified numerous factors that influence ethical marketing behaviour and they include each of the following EXCEPT:

Accepted Answer

Individual underlying personality traits influence personal ethical behavior but ethical marketing behavior is more influenced by external factors such as business culture, industry practices, and societal culture and norms rather than the personal traits of individuals.

Question 16

Encana Corporation in Calgary, Alberta, has made a commitment to being socially responsible with respect to the environment. Each year they demonstrate this commitment in their __________.

Accepted Answer

Encana Corporation's commitment to being socially responsible with respect to the environment is typically demonstrated in their promotion. This includes how they communicate their environmental efforts and commitments to the public and stakeholders, often through marketing, public relations, and corporate social responsibility reports.

Question 17

A company interviews a very qualified female for a business sales position. She is more qualified than any males who have been interviewed. However, the company knows that some male purchasing agents prefer to deal with a male salesperson, and so they hire a less qualified male applicant. This action would normally be considered:

Accepted Answer

The company has made an unethical decision, as they have chosen to hire a less qualified candidate based on their gender, rather than their skills and experience. However, this action is unfortunately legal, as there are currently no laws prohibiting discrimination against job applicants based on their gender or sex.

Question 18

Which action does ENMAX take to be ethically and socially responsible?

Accepted Answer

ENMAX reduces carbon dioxide emissions as part of its commitment to being ethically and socially responsible by focusing on sustainability and environmental impact.

Question 19

Ethics are the:

Accepted Answer

Ethics refer to the moral principles and values that guide an individual or group's actions and decisions. While social norms and religious beliefs may play a role in shaping one's ethics, they are not synonymous with ethics themselves. Laws may also reflect ethical principles, but they are not the same as ethics, as laws may be subject to change and may not always align with ethical values.

Question 20

The moral principles and values that govern the actions and decisions of an individual or group are known as:

Accepted Answer

Social norms refer to the unwritten rules of behavior that are accepted within a society, while laws are rules and regulations that are enforced by a governing authority. Religious precepts are specific moral rules and values that are based on a particular religion. Ethics, on the other hand, are broader principles and values that guide moral decision-making and behavior, and are not necessarily tied to any particular religion or legal system.

Quiz 4: Ethics and Social Responsibility for Sustainable Marketing