The Telecommunications Industry Ombudsman (TIO)has the Power to Resolve a Dispute

The Telecommunications Industry Ombudsman (TIO) has the power to resolve a dispute with a consumer by ordering one of its members:

A) to pay for corrective advertising and issue an apology to the consumer.
B) to carry out the necessary work for the consumer within 30 days.
C) to pay compensation of up to $10 000.
D) to comply with any of the above.