If there is some bad news about your organization, and your readers have already heard some of this bad news, you should
A) use the indirect organizational plan.
B) use emotional language to demonstrate empathy.
C) confirm the news early and offer more information.
D) use a longer buffer paragraph to cushion the effect.
E) subordinate subtle goodwill language.

Question

Quizplus · Accepted Answer

Confirming the bad news early on and offering more information can help establish credibility and show transparency, which can help mitigate the negative impact of the news. It is important to be direct and clear, rather than trying to hide or downplay the news, as readers may feel deceived or lose trust in the organization. Using a longer buffer paragraph or subordinating goodwill language may come across as insincere or even manipulative. Emotional language can be appropriate, but it should be used in moderation and with genuine empathy, rather than as a tactic to distract from the news. The indirect organizational plan may not be the best approach in this situation, as readers are already aware of the news and may feel frustrated or confused by a roundabout or unclear explanation.

If There Is Some Bad News About Your Organization, and Your