The heterogeneity characteristic of services provides marketers with tremendous opportunity to:
A) customize their services to meet specific individual customer needs.
B) minimize the cost of providing services to customers.
C) create standardized packages that can appeal to a diverse customer base.
D) offer similar services as that of their competitors.
E) develop relationship marketing with their customers.
Correct Answer:
Verified
Q111: One of the ways in which service
Q112: Marketing channels for services are:
A) complex and
Q113: Which of the following is not a
Q114: By installing automated check-in kiosks in airports,
Q115: Logos such as The Travelers Companies' umbrella
Q117: Flo is a fictional character depicted in
Q118: Brittany recently moved to a new city.
Q119: An American West Airlines flight from Dallas
Q120: If Best Western, a leading global hotel
Q121: Scenario 11.3
Use the scenario to answer the
Unlock this Answer For Free Now!
View this answer and more for free by performing one of the following actions
Scan the QR code to install the App and get 2 free unlocks
Unlock quizzes for free by uploading documents