In the hospitality industry, perishability means:
• spoiled food that must be discarded
• an unsold airline seat, hotel room, or empty restaurant table
• is intangible so there is no need to worry about it
• cannot be measured
Correct Answer:
Verified
Q2: The interrelated nature of hospitality and tourism
Q3: The hospitality and tourism industry is:
•
Q4: Perfecting service includes:
• having effective leaders
Q5: Which company has the motto, "Ladies and
Q6: Great service:
• Can result in repeat
Q7: Moments of truth are:
• times when
Q8: Since it's introduction, the pineapple has been
Q9: Which of the following is not part
Q10: Based on data from the U.S. Census
Q11: Based on the book "At America's Service,"
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