Customer retention is:
A) the only method of measuring customer satisfaction.
B) an organization's continuous attempts to satisfy and keep current customers actively involved in conducting business.
C) another word for leadership.
D) unnecessary in today's business environment.
Correct Answer:
Verified
Q2: List five sources of information that would
Q3: Your philosophy of customer service reveals:
A)the accepted
Q4: What does the quote "Don't date your
Q5: Why is maintaining existing customers so important?
Q6: What is the one thing that you
Q7: It is_ to get a new customer,
Q8: By assuming the philosophy of marrying our
Q9: Define customer retention.
Q10: Why should all customer service providers develop
Q11: Non-profit businesses can benefit from the establishment
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