Question 1

The idea that there is an inherent conflict between the personalities of mature adults and the needs of organizations, and that organizations treat employees like children which leads to ineffectiveness
A) Was developed by Kurt Lewin.
B) Is a part of the post-breaucratic paradigm.
C) Was developed by Chris Argyris.
D) Was developed by Shoshana Zuboff.

Accepted Answer

This idea was developed by Chris Argyris, who argued that there is often a mismatch between the mature personality of adult employees and the often immature environment provided by organizations, which can lead to various organizational problems.

Question 2

Which of the following, as seen by the feminist perspective, does NOT perpetuate male dominance in the workplace?
A) gender divisions producing gender patterning of jobs
B) masculine symbols and images
C) continued interactions characterized by dominance and subordination
D) promotion based on merit and job accomplishment

Accepted Answer

The feminist perspective critiques structures and practices that perpetuate male dominance, such as gender divisions, masculine symbols, and interactions characterized by dominance. However, promotion based on merit and job accomplishment, in theory, should not perpetuate male dominance and is seen as a fair practice that rewards individuals based on their achievements rather than their gender.

Question 3

Which of the following statements about groups are relevant today?:
A) Organizations consist of formal and informal groups
B) Groups develop norms and codes of behavior
C) Most group subcultures have a resemblance to the overall organizational culture
D) All of the above.

Accepted Answer

All the statements provided are relevant to the understanding of groups within organizations today. Organizations indeed consist of both formal and informal groups, each playing a crucial role in the functioning and culture of the organization. Groups naturally develop their own norms and codes of behavior, which help in guiding the behavior of their members. Additionally, while each group may develop its own subculture, these subcultures often reflect, to some extent, the broader organizational culture, indicating a connection between the micro-level cultures of groups and the macro-level culture of the organization.

Question 4

Bureaucratic structure favors personalized relationships and nurturing leadership styles.

Accepted Answer

Bureaucratic structure typically emphasizes rules, hierarchy, and impersonal relationships, rather than personalized relationships and nurturing leadership styles.

Question 5

The famous Theory X and Theory Y sets of assumptions were the brainchild of Douglas McGregor, who posited the concept that Theory X managers were authoritarian, an Theory Y managers were more humanistic and democratic .

Accepted Answer

Douglas McGregor indeed proposed the Theory X and Theory Y concepts in his 1960 book "The Human Side of Enterprise," where Theory X managers are viewed as authoritarian and assume that employees are inherently lazy and need to be closely supervised, while Theory Y managers believe that employees are self-motivated and thrive on responsibility, leading to a more democratic and participative management style.

Question 6

The Hawthorne experiments were useful in showing how men work differently from women.

Accepted Answer

The Hawthorne experiments primarily demonstrated the impact of social and psychological factors on workers' productivity, rather than focusing on gender differences in work behavior.

Question 7

Which of the following is an advantage of bureaucratic impersonality?
A) It increases organizational effectiveness.
B) It accounts for human emotions in the workplace.
C) It provides even-handed application of rules.
D) A and c

Accepted Answer

Bureaucratic impersonality ensures organizational effectiveness by promoting a systematic and methodical approach to decision-making and problem-solving. It also ensures an even-handed application of rules, treating all individuals and cases in a uniform manner, which can contribute to fairness and predictability within the organization.

Question 8

The five factors of job satisfaction according to the motivation-hygiene theory are:
A) self actualization, esteem needs, love or affiliation needs, safety needs.
B) achievement, recognition, work itself, responsibility, advancement.
C) company policy and administration, supervision, salary, interpersonal relations, working conditions.
D) working conditions, self actualization, work itself, esteem needs, safety needs.

Accepted Answer

The motivation-hygiene theory, also known as Herzberg's two-factor theory, identifies achievement, recognition, the work itself, responsibility, and advancement as factors that contribute to job satisfaction. These are considered motivators that can lead to an increase in job satisfaction if present.

Question 9

The pioneer that brought the concepts from psychology into organizational management to help explain and understand human behavior and organizational dynamics was
A) Frederick Winslow Taylor.
B) Douglas McGregor.
C) Hugo Munsterberg.
D) Abraham Maslow.

Accepted Answer

Hugo Munsterberg is considered a pioneer in applying psychology to industrial and organizational settings, effectively bringing psychological concepts into the realm of organizational management to understand and predict human behavior within organizations.

Question 10

A technocracy is a postmodern high-tech organizational environment.

Accepted Answer

A technocracy is a society in which the dominant class is composed of technical experts.

Question 11

Open discussion with dissent allowed, and brainstorming of problems in the organization is a form of analysis that is an antidote to Groupthink.

Accepted Answer

Open discussion with dissent allowed and brainstorming encourages diverse viewpoints and critical thinking, reducing the risk of Groupthink, which occurs when a group prioritizes harmony and conformity over critical analysis.

Question 12

Max Weber referred to bureaucracy's "special virtue" as "dehumanization".

Accepted Answer

The answer of Max Weber referred to bureaucracy's "special virtue"...

Question 13

Your classmate tells you that Abraham Maslow identified a bureaupathology as occurring when one's abilities function as inadequacies or blind spots, and called this dysfunction "trained incapacity." Is this true or false?

Accepted Answer

The term "trained incapacity" was coined by Thorstein Veblen, not Abraham Maslow. It refers to a situation where one's abilities or training can result in a lack of adaptability or inappropriate responses to new situations.

Question 14

"The Law of the Situation," was a theory developed by:
A) Douglas McGregor.
B) Victor Thompson.
C) Mary Parker Follett.
D) Robert Merton.

Accepted Answer

"The Law of the Situation" was a concept developed by Mary Parker Follett. It emphasizes that decisions and leadership should be based on the specifics of a situation rather than on hierarchical power or formal authority.

Question 15

What was the unexpected result of the Hawthorne experiments?
A) Workers dislike responsibility.
B) Workers are more responsive to peer pressures than to management controls.
C) Workers have a negative reaction to dim lighting.
D) Workers productivity increases dramatically with frequent rests and breaks.

Accepted Answer

The Hawthorne experiments revealed that workers are more responsive to the social force of their peer groups than to the control and incentives of management. This was an unexpected result, highlighting the importance of social factors in the workplace.

Question 16

Maslow's hierarchy of needs called for a progression through the following components:
A) survival needs, safety needs, love needs, esteem needs, self-actualization needs.
B) survival needs, safety needs, self-actualization needs, love needs, esteem needs.
C) self-actualization needs, safety needs, love needs, survival needs.
D) love needs, survival needs, safety needs, self-actualization needs.

Accepted Answer

Maslow's hierarchy of needs is a theory in psychology that prioritizes human needs from the most basic to more complex, starting with survival needs and moving up through safety, love/belonging, esteem, and finally self-actualization needs.

Question 17

Organizational Development (OD) is about:
A) Planned organizational change
B) A process to achieve change
C) Satisficing
D) A and b

Accepted Answer

Organizational Development (OD) is about planned organizational change and the processes to achieve that change. It involves systematic interventions in the organization's processes, with the goal of increasing its effectiveness and health. "Satisficing" is a decision-making strategy that aims for a satisfactory or adequate result, rather than the optimal solution, and is not directly related to the core principles of OD.

Question 18

Postmodern public administration theorists
A) see objective reality ("facts" ) as moot.
B) see "facts" as representing propositions or hypotheses derived from observation.
C) believe that the observer-thinker is the active shaper of how the "fact" is perceived.
D) All of the above.

Accepted Answer

Postmodern public administration theorists challenge traditional notions of objective reality and facts, arguing that facts are constructed through observation and interpretation, and that the observer plays a crucial role in shaping how facts are perceived. This encompasses all the options provided.

Question 19

Michael Murray, the head of the School Board claims that feminist perspectives on organizational behavior have posited a number of statements. Which one of them is really correct?:
A) Organizational interactions are characterized by dominance and subordination.
B) Organizations are gender-neutral in their reward systems
C) Organizations proactively seek female talent
D) Organizations create added value from female work

Accepted Answer

Feminist perspectives on organizational behavior often highlight that organizational interactions are characterized by dominance and subordination, reflecting broader societal patterns of gender inequality. This perspective critiques traditional organizational structures and practices for perpetuating gender biases.

Question 20

Which of the following characteristics does Group think NOT display?
A) Brainstorming, and acceptance of alternative viewpoints.
B) A desperate drive for consensus and an illusion of invulnerability.
C) A strong belief in the virtue of the in-group.
D) Strong negative views of the enemy.

Accepted Answer

Groupthink is characterized by a lack of brainstorming and acceptance of alternative viewpoints, as it involves a high degree of consensus-seeking among members, often at the expense of critical thinking and individuality.

Quiz 7: Organizational Behavior

The idea that there is an inherent conflict between the personalities of mature adults and the needs of organizations, and that organizations treat employees like children which leads to ineffectiveness

Which of the following, as seen by the feminist perspective, does NOT perpetuate male dominance in the workplace?

Which of the following statements about groups are relevant today?:

Bureaucratic structure favors personalized relationships and nurturing leadership styles.

The famous Theory X and Theory Y sets of assumptions were the brainchild of Douglas McGregor, who posited the concept that Theory X managers were authoritarian, an Theory Y managers were more humanistic and democratic .

The Hawthorne experiments were useful in showing how men work differently from women.

Which of the following is an advantage of bureaucratic impersonality?

The five factors of job satisfaction according to the motivation-hygiene theory are:

The pioneer that brought the concepts from psychology into organizational management to help explain and understand human behavior and organizational dynamics was

A technocracy is a postmodern high-tech organizational environment.

Open discussion with dissent allowed, and brainstorming of problems in the organization is a form of analysis that is an antidote to Groupthink.

Max Weber referred to bureaucracy's "special virtue" as "dehumanization".

Your classmate tells you that Abraham Maslow identified a bureaupathology as occurring when one's abilities function as inadequacies or blind spots, and called this dysfunction "trained incapacity." Is this true or false?

"The Law of the Situation," was a theory developed by:

What was the unexpected result of the Hawthorne experiments?

Maslow's hierarchy of needs called for a progression through the following components:

Organizational Development (OD) is about:

Postmodern public administration theorists

Michael Murray, the head of the School Board claims that feminist perspectives on organizational behavior have posited a number of statements. Which one of them is really correct?:

Which of the following characteristics does Group think NOT display?