Question 1

Job dissatisfaction is produced by needs.

Accepted Answer

Hygiene factors, according to Herzberg's two-factor theory of motivation, are related to job dissatisfaction. These factors include aspects like company policies, supervision, salary, interpersonal relations, and working conditions. If these factors are inadequate or missing, they can lead to job dissatisfaction.

Question 2

Frederick Herzberg is known for which theory of motivation?

Accepted Answer

Frederick Herzberg is known for the Two-Factor Theory of motivation, which distinguishes between motivators that can increase job satisfaction and hygiene factors that can prevent dissatisfaction but not necessarily increase satisfaction.

Question 3

Organizational citizenship behavior involves putting forth extra effort.
LISTING/SHORT ANSWER

Accepted Answer

Organizational citizenship behavior refers to voluntary actions by employees that go beyond their formal job requirements to help others and benefit the organization.

Question 4

Maslow's theory .

Accepted Answer

Maslow's hierarchy of needs theory has been criticized for lacking empirical support and is considered difficult to test scientifically.

Question 5

Job-characteristics theory is most closely associated with .

Accepted Answer

Job-characteristics theory, which focuses on how the design of jobs affects employee motivation and satisfaction, is most closely associated with Hackman & Oldham.

Question 6

Needs hierarchy theory is associated with .

Accepted Answer

Maslow's hierarchy of needs is a theory in psychology proposed by Abraham Maslow in his 1943 paper "A Theory of Human Motivation" in Psychological Review. It is often depicted as a pyramid with five levels of needs, arranged in a hierarchy.

Question 7

Which of the following is not one of Herzberg's motivator needs?

Accepted Answer

Herzberg's motivator needs, also known as satisfiers, include factors that can lead to job satisfaction and motivate employees to work harder, such as recognition, advancement, and level of responsibility. Supervision is considered a hygiene factor, not a motivator need, according to Herzberg's Two-Factor Theory. Hygiene factors can cause dissatisfaction if missing, but do not necessarily motivate if increased.

Question 8

Which of the following is NOT a content theory?

Accepted Answer

Equity theory is a process theory of motivation, focusing on how individuals perceive fairness in the distribution of resources, which contrasts with content theories that attempt to identify what motivates people. Content theories include Need achievement theory, Needs hierarchy theory, and Two-factor theory, which all aim to explain the specific factors that motivate individuals.

Question 9

According to Maslow, our needs for must be satisfied before needs become prominent.

Accepted Answer

The answer of According to Maslow, our needs for must...

Question 10

Which of the following is not a way to enrich a job as proposed by Herzberg?

Accepted Answer

Herzberg's Two-Factor Theory suggests that increasing pay and benefits is a hygiene factor, not a motivator that enriches a job. Job enrichment involves modifying a job to motivate employees by giving them more responsibilities, autonomy, and control over how they perform their work, which is different from simply increasing pay or benefits.

Question 11

Which of the following is NOT a characteristic of people who have a high need to achieve?

Accepted Answer

People with a high need to achieve typically set challenging but attainable goals, rather than very difficult ones, to ensure they can achieve them and gain satisfaction from their accomplishments.

Question 12

is the motivational theory that emphasizes the need to accomplish something.

Accepted Answer

Achievement motivation theory specifically focuses on the drive to succeed and excel. It suggests that individuals are motivated by a desire to achieve and accomplish goals, making it the theory that best emphasizes the need to accomplish something.

Question 13

Research suggests two types of goals - and - that can satisfy the need for achievement.

Accepted Answer

Mastery and performance goals are two types of goals identified in research related to the need for achievement. Mastery goals focus on developing competence by acquiring new skills and knowledge, while performance goals are about demonstrating competence relative to others.

Question 14

theory encompasses physiological, safety, belonging, esteem, and self-actualization.

Accepted Answer

Maslow's hierarchy of needs theory includes physiological, safety, belonging, esteem, and self-actualization needs, which are structured in a hierarchical order.

Question 15

The need for self-fulfillment is known as .

Accepted Answer

Self-actualization refers to the realization or fulfillment of one's talents and potentialities, especially considered as a drive or need present in everyone. It is often seen as the highest level of psychological development in Maslow's hierarchy of needs.

Question 16

According to Herzberg, needs produce job satisfaction, and needs produce job dissatisfaction.

Accepted Answer

Herzberg's Two-Factor Theory identifies motivator needs as those that produce job satisfaction and hygiene needs as those that prevent job dissatisfaction. Motivator needs relate to the nature of the work itself and its potential for personal growth, while hygiene needs are related to the work environment and basic job conditions.

Question 17

Job redesign to satisfy the motivator needs is known as _.

Accepted Answer

Job enrichment is a method used to motivate employees by giving them more responsibilities and variety in their jobs. It aims to satisfy higher-level motivator needs such as achievement, recognition, and personal growth.

Question 18

theories focus on the importance of work itself, while theories focus on the cognitive processes used in making decisions about work.

Accepted Answer

Content theories focus on what motivates individuals at work, such as the needs for achievement, affiliation, and power. Process theories, on the other hand, look at how cognitive processes influence the ways in which people make decisions about their work, including how they set goals and make choices to meet those goals.

Question 19

is the motivational theory that links specific aspects of the job with psychological conditions that lead to greater motivation, performance, and satisfaction for employees with a high growth need.

Accepted Answer

The Job Characteristics Theory, proposed by Hackman and Oldham, links specific aspects of the job (such as skill variety, task identity, task significance, autonomy, and feedback) with psychological states that lead to greater motivation, performance, and satisfaction, especially in employees who have a high need for growth and development.

Question 20

Which of the following are the two types of motivation theories discussed in our text?

Accepted Answer

Content theories focus on what motivates individuals, while process theories focus on how motivation occurs.

Quiz 8: Motivation, Job Satisfaction, and Job Involvement