Question 1

Which skills enable you to appropriately modify your behavior and actions to diverse scenarios?
A)Adaptive
B)Transferable
C)Job-related
D)Communication

Accepted Answer

Adaptive skills allow individuals to adjust their behavior and actions to suit different situations and environments effectively.

Question 2

Sign Technologies is hiring for a new project. The advertisement says candidates who have worked in specific roles with considerable experience can apply. Which type of skill is Sign Technologies looking for, and how is it beneficial?
A)Job-related; to achieve what is needed in a specific position
B)Adaptive; to adjust to a variety of situations
C)Transferable; to establish and maintain relationships
D)Communication; to speak clearly, listen actively, and solve customer concerns

Accepted Answer

Job-related skills are specific to a particular role, ensuring the candidate has the necessary expertise to perform the tasks required by the position effectively.

Question 3

Which part of a résumé includes contact details of people who are willing to authenticate a person's character, skills, and abilities?
A)References
B)Accomplishments
C)Career objectives
D)Personal details

Accepted Answer

References are typically the section of a résumé where the contact details of individuals who can vouch for a person's character, skills, and abilities are listed.

Question 4

A firm invites applications from a specific group of candidates who have studied stenography and have expertise in that field. It also requires each applicant to have previously worked as a stenographer for a minimum of two years. Which type of skill is the firm looking for in an applicant?
A)Job-related
B)Transferrable
C)Adaptive
D)Descriptive

Accepted Answer

The firm is looking for job-related skills, as it specifies the need for expertise in stenography and prior work experience in that specific role.

Question 5

Which part of a résumé contains a candidate's contact details?
A)Personal information
B)References
C)Experience
D)Optional information

Accepted Answer

Personal information on a résumé typically includes the candidate's contact details such as name, address, phone number, and email, making it easy for potential employers to reach out.

Question 6

Jemimah was having problems with the tight scheduling and timelines given to her for one of her technical writing projects. She was failing to meet deadlines regularly and was unable to adjust to a variety of functional changes in the project. In this type of situation, what skill should Jemimah use to manage time and meet deadlines?
A)Adaptive
B)Transferable
C)Job-related
D)Communication

Accepted Answer

Adaptive skills are crucial in managing time and meeting deadlines, especially when facing tight scheduling, regular changes, and the need to adjust quickly to new situations, as described in the scenario.

Question 7

A sales team comprising Lleyton from Australia, Li from China, and Sid, from India were having numerous conflicts and disagreements during the course of a project. Their diverse cultures were acting as a barrier to effective communication, and hampering the team's productivity. In this situation, which types of skills are required to be adopted?
A)Transferable
B)Job-related
C)Adaptive
D)Interview

Accepted Answer

The answer of A sales team comprising Lleyton from Australia,...

Question 8

On Johann's creative writing team, one of the members does great work, meets all deadlines, works very hard, and gets a nice raise every year. As a team leader, what kind of feedback should Johann provide to encourage this particular employee?
A)Supportive
B)Corrective
C)Sensitive
D)Negative

Accepted Answer

Supportive feedback is appropriate for an employee who is performing well, as it acknowledges their hard work and contributions, encouraging them to continue their positive performance.

Question 9

Despite performing better than the other members of the marketing team during the previous three financial quarters, Alma was not provided with a sufficient amount of supportive feedback. Since she thrives whenever her manager backs her, this lack of support made Alma feel underappreciated. What should the manager do in this situation?
A)Make feedback frequent
B)Make feedback timely
C)Make feedback appropriate
D)Make feedback specific

Accepted Answer

The answer of Despite performing better than the other members...

Question 10

Matthew is looking for a job. Apart from his professional experience, he has done volunteer work for Greenpeace. How should Matthew categorize such additional experiences, and how will it help in his career?
A)Optional information; because it is relevant to his objective and the job.
B)Education; because it lists for the reader his major, degree, graduation date, and the institution he attended.
C)Accomplishments; because it lists any awards, honors, offices held, or other leadership responsibilities he may have undertaken.
D)Career objective; because it gives the reader a quick idea as to what he is seeking from his profession.

Accepted Answer

Volunteer work like Matthew's involvement with Greenpeace is relevant additional information that can showcase his commitment, skills, and interests beyond his professional experience, potentially aligning with the company's values or the job's requirements.

Question 11

In which stage of an interview does the processing of the interview notes take place?
A)Follow-up
B)Preparation
C)Conducting
D)Closing

Accepted Answer

The processing of interview notes typically takes place in the Follow-up stage, where the interviewer reviews and organizes the information gathered during the interview to make decisions or further actions.

Question 12

Which part of a résumé should contain the names of your former employers and the time period when you worked with them?
A)Experience
B)Personal details
C)Career objective
D)Optional information

Accepted Answer

The Experience section of a résumé is designed to list previous employment, including the names of the employers and the dates of employment.

Question 13

Which type of skill encompasses a person's analytical reasoning abilities and his or her comfort level at using various technologies?
A)Transferable
B)Job-related
C)Adaptive
D)Interview

Accepted Answer

Transferable skills include analytical reasoning and technological proficiency, as they can be applied across various jobs and industries.

Question 14

Felipe, a supervisor at Lego Infomedia, recently conducted an exclusive one-on-one talk with each of his team members. The team members received supportive or corrective feedback according to the manner each of them had executed their tasks over the past year. What type of interview did Felipe conduct?
A)Performance review
B)Information-gathering
C)Job-related meeting
D)Follow-up analysis

Accepted Answer

Felipe conducted a performance review, as he provided feedback based on how team members executed their tasks over the past year, which is characteristic of performance evaluations.

Question 15

Despite performing at a high standard throughout the year, Tara did not receive any feedback during the appraisal cycle. Thus, she was neither promoted nor given a raise. This began to adversely affect Tara's performance, and three months later, her manager congratulated her on a job well done over the past year. What should the manager have done differently in this scenario?
A)Make feedback timely
B)Make feedback frequent
C)Make feedback appropriate
D)Make feedback specific

Accepted Answer

The manager should have provided timely feedback to ensure Tara was aware of her performance and could address any issues or continue her good work, potentially leading to a promotion or raise.

Question 16

During appraisal interviews, Fournies' studies are referred to by interviewers to provide which type of feedback to employees?
A)Corrective
B)Negative
C)Supportive
D)Sensitive

Accepted Answer

Fournies' studies focus on providing corrective feedback to employees, aiming to improve performance by addressing specific issues.

Question 17

What is the first step in the preparation of an information-gathering interview?
A)Identifying the goal
B)Deciding the procedure
C)Setting the questions
D)Selecting the appropriate person

Accepted Answer

Identifying the goal of the interview is the first step in the preparation process. This helps in determining the purpose of the interview, guiding all subsequent steps such as deciding the procedure, setting the questions, and selecting the appropriate person to interview.

Question 18

Which part of a résumé contains the management or supervisory positions assumed by a person?
A)Honors and accomplishments
B)Optional information and references
C)Education and experiences
D)Career objectives and honors

Accepted Answer

The answer of Which part of a résumé contains the...

Question 19

In which part of a cover letter should you mention the reference to the ad and the newspaper from which you came to know about the job opening?
A)Introduction
B)Body
C)Action
D)Conclusion

Accepted Answer

The introduction of a cover letter is the appropriate section to mention the reference to the job advertisement and the source from which you learned about the job opening. This helps to immediately contextualize your application for the reader.

Question 20

Antonia, a senior manager, creates a plan to help her team reach its expected targets and deadlines for a new project. But Sharon, one of her team members, seems unable to meet deadlines on a regular basis. When Antonia meets with Sharon and discusses Sharon's inability to meet performance expectations, what type of feedback should Antonia give Sharon?
A)Corrective
B)Supportive
C)Sensitive
D)Negative

Accepted Answer

Corrective feedback is aimed at correcting behavior that is not meeting expectations, which is appropriate in this scenario where Sharon is unable to meet deadlines.

Quiz 8: Interview Types

Which skills enable you to appropriately modify your behavior and actions to diverse scenarios?

Sign Technologies is hiring for a new project. The advertisement says candidates who have worked in specific roles with considerable experience can apply. Which type of skill is Sign Technologies looking for, and how is it beneficial?

Which part of a résumé includes contact details of people who are willing to authenticate a person's character, skills, and abilities?

A firm invites applications from a specific group of candidates who have studied stenography and have expertise in that field. It also requires each applicant to have previously worked as a stenographer for a minimum of two years. Which type of skill is the firm looking for in an applicant?

Which part of a résumé contains a candidate's contact details?

On Johann's creative writing team, one of the members does great work, meets all deadlines, works very hard, and gets a nice raise every year. As a team leader, what kind of feedback should Johann provide to encourage this particular employee?

Matthew is looking for a job. Apart from his professional experience, he has done volunteer work for Greenpeace. How should Matthew categorize such additional experiences, and how will it help in his career?

In which stage of an interview does the processing of the interview notes take place?

Which part of a résumé should contain the names of your former employers and the time period when you worked with them?

Which type of skill encompasses a person's analytical reasoning abilities and his or her comfort level at using various technologies?

During appraisal interviews, Fournies' studies are referred to by interviewers to provide which type of feedback to employees?

What is the first step in the preparation of an information-gathering interview?

Which part of a résumé contains the management or supervisory positions assumed by a person?

In which part of a cover letter should you mention the reference to the ad and the newspaper from which you came to know about the job opening?