Question 1

_____ planning is short-range, detailed planning that is based on long-range planning.It typically has a time frame that is less than one year long.

Accepted Answer

Tactical planning is focused on short-term actions that support strategic plans, usually with a time frame of less than one year. It involves detailed, immediate steps to implement the broader, long-range strategic plans.

Question 2

Management needs to be prepared to deal with problems and seize opportunities as they arise.A company often identifies alternative courses of action to be taken if events undercut a strategic or tactical plan.These are called _____ plans.

Accepted Answer

Contingency plans are designed to be implemented in the event that a primary plan cannot be executed as intended. They serve as a backup to address unforeseen problems or opportunities, ensuring that the organization can continue to operate effectively under various circumstances.

Question 3

Manila Water, the provider of the water and sewerage services in the capital of the Philippines has purchased the government owned water and sewerage system for the entire country.It promises to make the nation's water and sewerage system run as efficiently and profitably as the one it operates in Manila.To achieve this goal, Manila Water's top management will first need to engage in _____ planning to determine what resources are needed to achieve this goal.

Accepted Answer

Strategic planning is essential for Manila Water's top management to outline the long-term goals and determine the resources necessary to achieve the expansion and efficiency of the water and sewerage system across the country. This type of planning focuses on setting broad, long-term goals and deciding on the allocation of resources to meet these objectives.

Question 4

An organization's _____ is its general purpose or reason for existence.

Accepted Answer

An organization's mission is its general purpose or reason for existence, defining its core goals and objectives.

Question 5

Management involves:

Accepted Answer

Management encompasses organizing, controlling, leadership, and planning as integral functions to effectively and efficiently achieve organizational goals.

Question 6

Dean Jager is the supervisor of the volunteer staff at the Booth Western Art Museum.He makes the work assignments, determines work schedules, and makes sure the museum uses all its volunteer staff efficiently.Jager is involved in _____ planning.

Accepted Answer

Operational planning involves the day-to-day tasks and activities necessary to run an organization efficiently, which includes making work assignments and schedules.

Question 7

Reader's Digest Association, Inc., has published Reader's Digest magazine for over 80 years, and many believe the publication is dated and can no longer attract many readers.They believe _____ plans are needed to revamp the magazine's content, editorial staff, and readership.

Accepted Answer

Strategic plans are required for comprehensive, long-term changes such as revamping a magazine's content, editorial staff, and readership. These plans involve high-level decision-making and a broad scope of action, fitting the needs described.

Question 8

A _____ is a formal document that states an organization's purpose and reason for existing and describes its basic philosophy.

Accepted Answer

A mission statement is a formal document that outlines an organization's purpose, reason for existing, and its core philosophy, guiding its current operations and strategic direction.

Question 9

The _____ of the Booth Western Art Museum reads, "The Booth Western Art Museum will educate, entertain, and inspire a diverse audience by creating a place where people feel welcome, find meaning and value, and delight in exploring the uniqueness of Western American art and culture."

Accepted Answer

The correct answer is B) mission statement, as it describes the museum's purpose, target audience, and the experience it aims to provide, which are typical elements of a mission statement.

Question 10

Which of the following is NOT one of the four functions of management?

Accepted Answer

Budgeting, while important in the management process, is not traditionally classified as one of the four core functions of management. The four main functions are planning, organizing, leading (or leadership), and controlling.

Question 11

Crisis, both internal and external, do not affect well-managed organizations.

Accepted Answer

Well-managed organizations can still be affected by crises, both internal and external, as these situations can disrupt operations, damage reputations, and impact financial stability, regardless of the organization's management quality.

Question 12

A manager's ability to operate in diverse cultural environments depends primarily on his or her human relations skills.

Accepted Answer

The answer of A manager's ability to operate in diverse...

Question 13

The world's largest bank.Deutsche Bank set as its objective to make its name more recognizable in the United States.The success of its decision to sponsor a PGA golf tournament to accomplish this organizational objective will ultimately depend on which management function?

Accepted Answer

Sponsoring a PGA golf tournament to increase brand recognition in the United States involves strategic planning to align the sponsorship with the bank's organizational objectives. This includes setting goals, identifying the target audience, and determining how the sponsorship can effectively increase brand awareness.

Question 14

_____ is the process of guiding the development, maintenance, and allocation of resources needed to attain organizational goals.

Accepted Answer

Management is the process that involves guiding the development, maintenance, and allocation of resources to achieve organizational goals. This includes planning, organizing, staffing, leading, and controlling organizational resources.

Question 15

According to the _____ of the New Mexico Nurses Association, the organization "is committed to advocating for all licensed nurses, promoting lifelong learning, and improving health care for all people."

Accepted Answer

The correct answer is B) mission statement because a mission statement describes an organization's purpose, goals, and values, which aligns with the description of advocating for nurses, promoting learning, and improving healthcare.

Question 16

The world's largest bank, Deutsche Bank, set as its objective to make its brand name as recognizable in the United States as FedEx and Visa are over the next ten years.The implementation of this long-range plan would require _____ planning.

Accepted Answer

Tactical planning is focused on achieving specific goals within a larger strategic plan, which aligns with Deutsche Bank's objective to increase brand recognition in the U.S. as part of a long-range plan.

Question 17

After the World Cup soccer games, Puma, the German sporting goods manufacturer, increased its end-of-year sales target by $641 million.Puma developed _____ plans with a goal that extra sales would come from new product categories the company was introducing, sale of soccer equipment, and consolidation of several subsidiaries.

Accepted Answer

Tactical plans are short-term actions companies use to achieve their strategic objectives, fitting the description of Puma's approach to increase sales through specific initiatives.

Question 18

Manila Water, the provider of the water and sewerage services in the capital of the Philippines has purchased the government owned water and sewerage system for the entire country.It promises to make the nation's water and sewerage system run as efficiently and profitably as the one it operates in Manila.The development, maintenance, and allocation of resources to achieve its goal will require:

Accepted Answer

Planning is the process of developing a course of action to achieve a desired goal. In this case, Manila Water's goal is to make the nation's water and sewerage system run as efficiently and profitably as the one it operates in Manila. Planning will require the development, maintenance, and allocation of resources to achieve this goal.

Question 19

The proliferation of information technology no longer has any effect on today's managers.

Accepted Answer

The proliferation of information technology has a significant impact on today's managers, as it has transformed the way businesses operate, communicate, and make decisions. Managers need to be knowledgeable about the latest trends in IT to leverage technology to improve their organization's performance.

Question 20

_____ planning is the creation of long-range, comprehensive objectives and the development of long-term courses of action.

Accepted Answer

Strategic planning involves setting long-term goals and determining the resources and actions needed to achieve them, focusing on the overall direction and long-term future of an organization.

Quiz 6: Management and Leadership in Todays Organizations