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Business
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Marketing Research
Quiz 8: Understanding Measurement, Developing Questions, and Designing the Questionnaire
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Question 81
True/False
The data files from a computer-assisted questionnaire software program can be downloaded at the researcher's discretion;however,different formatting options,including SPSS-readable files,may not be available.
Question 82
Essay
Marketing researchers use standard scales rather than inventing new ones for each research project.Discuss and differentiate among the Likert scale,semantic differential scale,and the Stapel scale.Why should the scale fit the construct?
Question 83
True/False
The decision about whether to use a disguised survey depends on the survey's objectives,possible undue influence with knowledge of the client,or desire not to alert competitors of the survey.
Question 84
Essay
A questionnaire is the vehicle used to present the questions the researcher desires respondents to answer.Why is the questionnaire at the center of the research? Why does questionnaire design directly affect the quality of the data collected?
Question 85
True/False
Researchers normally avoid asking screening questions at the beginning of a survey since the interview will begin with a negative tone,perhaps causing the person to think the questionnaire will be asking any number of personal questions,and object to taking part.
Question 86
Essay
Define reliability and validity.How can something be reliable yet not be valid?
Question 87
True/False
Because researchers can never completely replicate the respondent's perspective,a pretest is extremely valuable
Question 88
True/False
Any self-administered survey qualifies for anonymity as long as the respondent does not indicate his or her identity and provided the questionnaire does not have any covert identification tracing mechanism.
Question 89
Essay
Marketing research relies heavily on measurement.Define measurement.Discuss the difference between objective measurement and subject measurement and an example of each type.
Question 90
True/False
Computer-assisted questionnaire design refers to software that allows users to use computer technology to develop and disseminate questionnaires and to retrieve and analyze data gathered by the questionnaire.
Question 91
True/False
The creation of the introduction should entail just as much care and effort as the development of the questions on the questionnaire.
Question 92
True/False
Regardless of whether or not the questionnaire is designed for online administration,there are two steps remaining: precoding and pretesting.
Question 93
Essay
Marketing researchers describe measures in several different ways.Describe the three measures used by SPSS: nominal,ordinal,and scale.Give examples of each type of measurement.