For two days prior to "opening," employees in a Food and Beverage Department actually take orders, prepare food, serve meals, and compute check totals for other employees posing as tourists. These exercises allow the staff members to work in an environment that closely resembles the actual work environment. These exercises are referred to as:

Question

Quizplus · Accepted Answer

The exercises described in the scenario are simulations, as they involve creating a simulated work environment for the employees to practice in. While some elements of behavior modeling or role playing may be present, these terms do not accurately describe the overall training process described. The term "apprentice training" is also not applicable in this context, as it typically refers to a more structured and formal training program.

For Two Days Prior to "Opening," Employees in a Food