Question 1

Bgoetotdesr qaus ahlaitvyi nimg pgrroe vateesr evfafleuceti tvheanne slos wsi­nqcuea cliotyn sguomoderss. perceive high­quality

Accepted Answer

This statement implies that having a good quality drinking water source is important for human health, and people are aware of this fact. Therefore, they would perceive a water source with high quality as desirable.

Question 2

TQM relies on a small cadre of quality experts to exert complete control over an organization's quality assurance efforts.

Accepted Answer

TQM (Total Quality Management) is a management approach that involves everyone in the organization working toward improving quality and customer satisfaction. It focuses on continuous improvement, customer satisfaction, and employee involvement, rather than relying on a small group of experts to control quality assurance efforts.

Question 3

To participate in the Baldrige National Quality Program, firms are required to incorporate the Six Sigma quality program

Accepted Answer

The Baldrige National Quality Program does not require firms to incorporate the Six Sigma quality program. However, a focus on continuous improvement and quality management is a key aspect of the program.

Question 4

The type of process that integrates computer software with automated systems is known as CAD/CAM.

Accepted Answer

The answer of The type of process that integrates computer...

Question 5

ISO 9000 is a set of generic standards for quality management systems established by the International Organization for Standardization.

Accepted Answer

ISO 9000 is indeed a set of generic standards for quality management systems established by the International Organization for Standardization.

Question 6

JDaepmaniensge afnirdm rse veomlubtriaocneidz ethd et hide eira ms oafn uqfuaacltituyri enxgp beyrt sa dsoupchti nags aW s.t rEadtewgayr dofs continuous quality improvement.

Accepted Answer

The sentence mentions "continuous quality improvement," indicating that the company is implementing a process for ongoing improvement.

Question 7

Total quality management is based on customer focus, building quality throughout an organization, empowering employees, pursuing a strategy of preventing mistakes, and demonstrating a long­term commitment to continuous improvement.

Accepted Answer

Total quality management emphasizes customer satisfaction and involves all members of an organization in continuous improvement efforts. It emphasizes prevention of errors rather than correction after the fact. It also requires a long-term commitment to improving quality in all aspects of an organization.

Question 8

IrSeqOu sirtaemndeanrtdss o efn bsuuyree rtsh aint gaonoodthse pr rcooduuncterdy .in one country will meet the

Accepted Answer

The sentence is a pangram, which means it contains all the letters of the alphabet.

Question 9

Computer­aided manufacturing is software that is primarily used by to test, analyze, and optimize designs. This type of software frequently allows engineers to catch design flaws before production.

Accepted Answer

Computer-aided manufacturing (CAM) is primarily used to control machinery and automate manufacturing processes, not for testing or optimizing designs. That function is typically associated with computer-aided design (CAD) software.

Question 10

One advantage of computer­aided engineering is that it often allows engineers to catch design flaws before production occurs.

Accepted Answer

Computer-aided engineering enables engineers to simulate, test, and analyze designs before actual production, which helps to identify potential flaws in the design and avoid costly mistakes during production.

Question 11

CAE software enables users to test, analyze, and optimize their designs.

Accepted Answer

CAE (Computer-Aided Engineering) software provides tools for simulation and analysis of designs, allowing for optimization and improvements before physical testing or production.

Question 12

The only standard in the ISO 9000 family that organizations can be certified for is ISO 9001.

Accepted Answer

ISO 9001 is the only standard within the ISO 9000 family that organizations can be certified for. The other standards (ISO 9000, ISO 9004, etc.) are only used for guidance and best practices.

Question 13

The costs of poor quality can include the possibility of a lawsuit.

Accepted Answer

Poor quality can result in defective products or services that may cause harm, injury, or damage to the customer, leading to legal liabilities and lawsuits.

Question 14

Computer­aided manufacturing takes an electronic design for a product and creates the programmed instructions that robots must follow to produce that product as efficiently as possible.

Accepted Answer

This accurately describes what computer-aided manufacturing does.

Question 15

John Stevens is a design engineer who uses a powerful software to test and analyze his designs before the company goes to the expense of producing any real prototypes. The kind of software John is using is called computer­aided engineering (CAE).

Accepted Answer

The statement correctly defines computer-aided engineering (CAE) as a software used for testing and analyzing designs before producing prototypes.

Question 16

One benefit of the Baldrige National Quality Program is that all participants receive between $1,000 and $6,000 to implement a company wide program to minimize harm to the environment.

Accepted Answer

This statement is false. The Baldrige National Quality Program does not provide financial incentives specifically for implementing programs to minimize harm to the environment.

Question 17

TQM focuses on correction rather than prevention.

Accepted Answer

TQM (Total Quality Management) focuses on prevention rather than correction. The goal is to identify and eliminate potential problems before they occur, rather than simply reacting to them after the fact. This approach helps to reduce waste, improve efficiency, and ultimately achieve higher levels of quality in products or services.

Question 18

Six Sigma shares some characteristics with TQM, such as an organization­ wide focus on quality and a long­term commitment to continuous quality improvement.

Accepted Answer

Six Sigma and TQM both have a similar focus on quality and continuous improvement throughout the organization.

Question 19

"Poka­yoke" is a Japanese term that refers to simple procedures built into the production process that prevent workers from making mistakes or allow them to catch and correct mistakes quickly if they do occur.

Accepted Answer

This is a correct definition of the term "poka-yoke".

Question 20

CAD/CAM is software that is used to design output and send instructions to automated equipment to perform the steps needed to produce this output.

Accepted Answer

CAD/CAM software is specifically designed to create designs, output those designs, and send instructions to automated equipment to manufacture the products.

Quiz 17: Om: Putting It All Together Endnotes

Bgoetotdesr qaus ahlaitvyi nimg pgrroe vateesr evfafleuceti tvheanne slos wsinqcuea cliotyn sguomoderss. perceive highquality

TQM relies on a small cadre of quality experts to exert complete control over an organization's quality assurance efforts.

To participate in the Baldrige National Quality Program, firms are required to incorporate the Six Sigma quality program

The type of process that integrates computer software with automated systems is known as CAD/CAM.

ISO 9000 is a set of generic standards for quality management systems established by the International Organization for Standardization.

JDaepmaniensge afnirdm rse veomlubtriaocneidz ethd et hide eira ms oafn uqfuaacltituyri enxgp beyrt sa dsoupchti nags aW s.t rEadtewgayr dofs continuous quality improvement.

Total quality management is based on customer focus, building quality throughout an organization, empowering employees, pursuing a strategy of preventing mistakes, and demonstrating a longterm commitment to continuous improvement.

IrSeqOu sirtaemndeanrtdss o efn bsuuyree rtsh aint gaonoodthse pr rcooduuncterdy .in one country will meet the

Computeraided manufacturing is software that is primarily used by to test, analyze, and optimize designs. This type of software frequently allows engineers to catch design flaws before production.

One advantage of computeraided engineering is that it often allows engineers to catch design flaws before production occurs.

CAE software enables users to test, analyze, and optimize their designs.

The only standard in the ISO 9000 family that organizations can be certified for is ISO 9001.

The costs of poor quality can include the possibility of a lawsuit.

Computeraided manufacturing takes an electronic design for a product and creates the programmed instructions that robots must follow to produce that product as efficiently as possible.

John Stevens is a design engineer who uses a powerful software to test and analyze his designs before the company goes to the expense of producing any real prototypes. The kind of software John is using is called computeraided engineering (CAE).

One benefit of the Baldrige National Quality Program is that all participants receive between $1,000 and $6,000 to implement a company wide program to minimize harm to the environment.

TQM focuses on correction rather than prevention.

Six Sigma shares some characteristics with TQM, such as an organization wide focus on quality and a longterm commitment to continuous quality improvement.

"Pokayoke" is a Japanese term that refers to simple procedures built into the production process that prevent workers from making mistakes or allow them to catch and correct mistakes quickly if they do occur.

CAD/CAM is software that is used to design output and send instructions to automated equipment to perform the steps needed to produce this output.

Quiz 17: Om: Putting It All Together Endnotes

Bgoetotdesr qaus ahlaitvyi nimg pgrroe vateesr evfafleuceti tvheanne slos wsi­nqcuea cliotyn sguomoderss. perceive high­quality

TQM relies on a small cadre of quality experts to exert complete control over an organization's quality assurance efforts.

To participate in the Baldrige National Quality Program, firms are required to incorporate the Six Sigma quality program

The type of process that integrates computer software with automated systems is known as CAD/CAM.

ISO 9000 is a set of generic standards for quality management systems established by the International Organization for Standardization.

JDaepmaniensge afnirdm rse veomlubtriaocneidz ethd et hide eira ms oafn uqfuaacltituyri enxgp beyrt sa dsoupchti nags aW s.t rEadtewgayr dofs continuous quality improvement.

Total quality management is based on customer focus, building quality throughout an organization, empowering employees, pursuing a strategy of preventing mistakes, and demonstrating a long­term commitment to continuous improvement.

IrSeqOu sirtaemndeanrtdss o efn bsuuyree rtsh aint gaonoodthse pr rcooduuncterdy .in one country will meet the

Computer­aided manufacturing is software that is primarily used by to test, analyze, and optimize designs. This type of software frequently allows engineers to catch design flaws before production.

One advantage of computer­aided engineering is that it often allows engineers to catch design flaws before production occurs.

CAE software enables users to test, analyze, and optimize their designs.

The only standard in the ISO 9000 family that organizations can be certified for is ISO 9001.

The costs of poor quality can include the possibility of a lawsuit.

Computer­aided manufacturing takes an electronic design for a product and creates the programmed instructions that robots must follow to produce that product as efficiently as possible.

John Stevens is a design engineer who uses a powerful software to test and analyze his designs before the company goes to the expense of producing any real prototypes. The kind of software John is using is called computer­aided engineering (CAE).

One benefit of the Baldrige National Quality Program is that all participants receive between $1,000 and $6,000 to implement a company wide program to minimize harm to the environment.

TQM focuses on correction rather than prevention.

Six Sigma shares some characteristics with TQM, such as an organization­ wide focus on quality and a long­term commitment to continuous quality improvement.

"Poka­yoke" is a Japanese term that refers to simple procedures built into the production process that prevent workers from making mistakes or allow them to catch and correct mistakes quickly if they do occur.

CAD/CAM is software that is used to design output and send instructions to automated equipment to perform the steps needed to produce this output.

Bgoetotdesr qaus ahlaitvyi nimg pgrroe vateesr evfafleuceti tvheanne slos wsinqcuea cliotyn sguomoderss. perceive highquality

Total quality management is based on customer focus, building quality throughout an organization, empowering employees, pursuing a strategy of preventing mistakes, and demonstrating a longterm commitment to continuous improvement.

Computeraided manufacturing is software that is primarily used by to test, analyze, and optimize designs. This type of software frequently allows engineers to catch design flaws before production.

One advantage of computeraided engineering is that it often allows engineers to catch design flaws before production occurs.

Computeraided manufacturing takes an electronic design for a product and creates the programmed instructions that robots must follow to produce that product as efficiently as possible.

John Stevens is a design engineer who uses a powerful software to test and analyze his designs before the company goes to the expense of producing any real prototypes. The kind of software John is using is called computeraided engineering (CAE).

Six Sigma shares some characteristics with TQM, such as an organization wide focus on quality and a longterm commitment to continuous quality improvement.

"Pokayoke" is a Japanese term that refers to simple procedures built into the production process that prevent workers from making mistakes or allow them to catch and correct mistakes quickly if they do occur.