Question 1

Which of the following statements about functional departmentalization is true?
A)It allows work to be done by highly qualified specialists.
B)It increases costs by reducing duplication.
C)It complicates communication and coordination for departmental managers.
D)It requires all functionally departmentalized companies to have the same functions.
E)It eases out cross­department coordination.

Accepted Answer

Functional departmentalization allows work to be done by highly qualified specialists who have expertise in specific areas. This leads to increased efficiency and productivity in the organization.

Question 2

​ACST University is well known for the wide array of courses it offers. It offers courses in fine arts, humanities, science, and management. The university has dedicated divisions for each stream. In management terms, the university uses _____ to manage the different disciplines.
A)functional empowerment
B)reengineering
C)functionalization
D)job dissemination
E)​departmentalization

Accepted Answer

The answer of ​ACST University is well known for the...

Question 3

An organic organization is characterized by broadly defined jobs and responsibility; loosely defined, frequently changing roles; and decentralized authority and horizontal communication based on task knowledge.

Accepted Answer

An organic organization does indeed have broadly defined jobs and responsibility, loosely defined and changing roles, and decentralized authority and communication.

Question 4

_____ emphasize the activities through which work gets done in the organization.
A)​​Organizational cultures
B)​Organizational processes
C)​​​Organizational hierarchies
D)​​Organizational dynamics
E)Organizational structures

Accepted Answer

The answer of _____ emphasize the activities through which work...

Question 5

Specialized jobs are characterized by simple, easy-to-learn steps; low variety; and high repetition.

Accepted Answer

Specialized jobs are designed to be highly focused on a specific set of tasks, which typically involve simple, easy-to-learn steps. The nature of these jobs means that there is low variety in the tasks performed, leading to high repetition of the same or similar activities.

Question 6

In spite of their disadvantages, companies continue to create and use specialized jobs because they are very economical.

Accepted Answer

Specialized jobs allow companies to hire employees with specific skills and expertise, which can be more efficient and cost-effective than having a generalist employee perform multiple tasks. Despite some drawbacks, such as potential boredom and inflexibility, specialized jobs remain a popular method for companies to increase productivity and reduce labor costs.

Question 7

In a decentralized organization, workers closest to problems are authorized to make the decisions necessary to solve the problems on their own.

Accepted Answer

In a decentralized organization, decision-making power is distributed throughout the organization, allowing those closest to problems to make necessary decisions without having to wait for approval from higher-ups. This promotes efficiency and flexibility in problem-solving.

Question 8

Empowerment can lead to changes in organizational processes because meaning, competence, impact, and self-determination produce empowered employees who take active rather than passive roles in their work.

Accepted Answer

Empowered employees are more likely to take ownership of their work and contribute to the improvement of organizational processes. The sense of meaning and impact they gain from their work, along with the ability to make decisions and take actions, leads to a more engaged and productive workforce.

Question 9

One of the advantages of a virtual organization is the fact that it allows member companies to share costs.

Accepted Answer

Virtual organizations allow member companies to share costs such as overhead expenses since they do not require a physical office space. This can result in cost savings for all parties involved.

Question 10

The term _____ can be best defined as the collection of activities that transform inputs into outputs that customers value.
A)organizational hierarchy
B)product management
C)organizational structure
D)product position
E)organizational process

Accepted Answer

The term that is defined as the collection of activities that transform inputs into outputs that customers value is the organizational process. Organizational hierarchy refers to the levels of authority within a company, product management is the process of overseeing the development and marketing of a product, organizational structure refers to the way a company is set up and its hierarchies, and product position refers to where a product sits in the market compared to competitors.

Question 11

Using reciprocal interdependence, work must be performed in succession because one group or job's outputs become the inputs for the next group or job.

Accepted Answer

Reciprocal interdependence implies a mutual dependency where work is performed in a back-and-forth manner, rather than strictly in succession.

Question 12

Job enlargement and job enrichment mean essentially the same thing.

Accepted Answer

Job enlargement is the horizontal expansion of job duties, whereas job enrichment is the vertical expansion of job responsibilities and learning opportunities. They are related but have different meanings.

Question 13

_____ can be best defined as a method of subdividing work and workers into separate organizational units that are responsible for completing particular tasks.
A)Authorization
B)Centralization
C)Specialization
D)Standardization
E)​Departmentalization

Accepted Answer

The answer of _____ can be best defined as a...

Question 14

The term task description refers to the number, kind, and variety of tasks that individual workers perform in doing their jobs.

Accepted Answer

The answer of The term task description refers to the...

Question 15

Specialized jobs are generally inefficient.

Accepted Answer

Specialized jobs are generally more efficient as individuals become experts in their specific role and can perform tasks quickly and accurately. This leads to increased productivity and output. However, there can be drawbacks to specialization such as reduced flexibility and adaptability to changes in the job market.

Question 16

A virtual organization is part of a network in which many companies share skills, costs, capabilities, markets, and customers with each other.

Accepted Answer

This is the definition of a virtual organization.

Question 17

Nikolai & Sons Corp. is subdivided into organizational units called Nikolai & Sons Health Care, which provides general medicines for hospitals; Nikolai & Sons Professional, which provides office supplies for businesses; and Nikolai & Sons Consumer, which sells consumer goods. From this scenario, it can be inferred that Nikolai & Sons Corp. uses _____.
A)​decentralization
B)​hierarchy​
C)​job rotation
D)​departmentalization
E)​job enrichment

Accepted Answer

The answer of Nikolai & Sons Corp. is subdivided into...

Question 18

A virtual organization is an organization that outsources noncore business activities to outside companies, suppliers, specialists, or consultants.

Accepted Answer

The answer of A virtual organization is an organization that...

Question 19

Senora is the CEO of a new company called BSL Corp. She has instructed the managers to use the traditional approach to create the organization's structure. What should the managers at BSL Corp. do?
A)Create an organizational structure with vertical and horizontal configurations
B)Use an organizational process to create a matrix design
C)Create a virtual organization
D)Use the organizational structure to control creativity
E)Create a matrix structure that will adhere to the unity of command principle

Accepted Answer

The traditional approach to organizational structure involves creating vertical and horizontal configurations. This means that there will be a clear hierarchy with top, middle, and lower-level managers, each with specific roles and responsibilities. Additionally, there may be different functional areas such as marketing, finance, and human resources. This approach is more hierarchical and bureaucratic and is suited for more stable, predictable environments.

Question 20

Functional departmentalization can be most accurately defined as:
A)organizing work and workers into separate units responsible for particular business operations or areas of expertise.
B)organizing work and workers into separate units responsible for producing particular products or services.
C)organizing work and workers into separate units responsible for particular kinds of customers.
D)organizing work and workers into separate units responsible for doing business in particular geographic areas.
E)a hybrid structure in which two or more forms of departmentalization are used together.

Accepted Answer

Functional departmentalization is the division of work and workers based on their particular function or expertise within the organization. This allows for efficiency and specialization within each department, as each unit is responsible for a specific area of operations. Examples of functional departments include finance, marketing, human resources, and production.

Quiz 9: Designing Adaptive Organizations

Which of the following statements about functional departmentalization is true?

​ACST University is well known for the wide array of courses it offers. It offers courses in fine arts, humanities, science, and management. The university has dedicated divisions for each stream. In management terms, the university uses _____ to manage the different disciplines.

An organic organization is characterized by broadly defined jobs and responsibility; loosely defined, frequently changing roles; and decentralized authority and horizontal communication based on task knowledge.

_____ emphasize the activities through which work gets done in the organization.

Specialized jobs are characterized by simple, easy-to-learn steps; low variety; and high repetition.

In spite of their disadvantages, companies continue to create and use specialized jobs because they are very economical.

In a decentralized organization, workers closest to problems are authorized to make the decisions necessary to solve the problems on their own.

Empowerment can lead to changes in organizational processes because meaning, competence, impact, and self-determination produce empowered employees who take active rather than passive roles in their work.

One of the advantages of a virtual organization is the fact that it allows member companies to share costs.

The term _____ can be best defined as the collection of activities that transform inputs into outputs that customers value.

Using reciprocal interdependence, work must be performed in succession because one group or job's outputs become the inputs for the next group or job.

Job enlargement and job enrichment mean essentially the same thing.

_____ can be best defined as a method of subdividing work and workers into separate organizational units that are responsible for completing particular tasks.

The term task description refers to the number, kind, and variety of tasks that individual workers perform in doing their jobs.

Specialized jobs are generally inefficient.

A virtual organization is part of a network in which many companies share skills, costs, capabilities, markets, and customers with each other.

A virtual organization is an organization that outsources noncore business activities to outside companies, suppliers, specialists, or consultants.

Senora is the CEO of a new company called BSL Corp. She has instructed the managers to use the traditional approach to create the organization's structure. What should the managers at BSL Corp. do?

Functional departmentalization can be most accurately defined as:

ACST University is well known for the wide array of courses it offers. It offers courses in fine arts, humanities, science, and management. The university has dedicated divisions for each stream. In management terms, the university uses _____ to manage the different disciplines.