Question 1

​_____ are defined as environments where the rate of environmental change is fast.

Accepted Answer

Dynamic environments are defined as environments where the rate of environmental change is fast, making them highly unpredictable and challenging to adapt to. Simple, stable, static, and equilibrium environments do not have the same level of rapid change and unpredictability.

Question 2

After the company founders are gone, stories and heroes can help to sustain the founder's values, attitudes, and beliefs in the organizational culture.

Accepted Answer

Stories and heroes can serve as powerful symbols that reinforce and sustain the founder's legacy within the organizational culture even after they are no longer present. They can help to keep the founder's values, attitudes, and beliefs alive, and inspire current and future employees to uphold them.

Question 3

The term behavioral multiplication refers to the process of having managers and employees perform new behaviors that are central to and symbolic of the new organizational culture that a company wants to create.

Accepted Answer

Behavioral multiplication refers to the concept where the behaviors of key influencers or leaders within an organization are mimicked or adopted by others, thus multiplying the impact of those behaviors across the organization. It does not specifically refer to performing new behaviors to create a new organizational culture, but rather the spread of existing behaviors through influence and example.

Question 4

Organizational heroes can be used to make sense of organizational events and changes.

Accepted Answer

The answer of Organizational heroes can be used to make...

Question 5

According to the ____, companies go through long, simple periods of environmental stability, followed by short, complex periods of dynamic, fundamental environmental change, finishing with a return to environmental stability.

Accepted Answer

The description matches the punctuated equilibrium theory, which proposes that companies experience long periods of stability interrupted by short periods of rapid change. This theory suggests that businesses must adapt to environmental changes quickly to survive.

Question 6

​Venus LLC. is a transport service firm that ships raw materials from suppliers to bakeries. The company has been following a fixed business process for several years with almost no changes. Moreover, Venus does not have many strong competitors. Venus is most likely to be operating in a(n) _____.

Accepted Answer

Since Venus LLC. has been following a fixed business process for several years with almost no changes and does not have many strong competitors, it is most likely operating in a stable environment.

Question 7

Which of the following companies is most likely operating in a dynamic environment?

Accepted Answer

A smartphone manufacturer is most likely operating in a dynamic environment because the technology industry is constantly evolving and companies in this industry must adapt quickly to stay competitive. Smartphones are also a high-demand product with rapidly changing consumer preferences and new technological advancements.

Question 8

Organizational culture refers to the set of key values, beliefs, and attitudes shared by organizational members.

Accepted Answer

Organizational culture refers to the shared values, beliefs, and attitudes of its members, which shape their behavior and decision-making within the organization.

Question 9

_____ is the degree to which an organization's external environment has an abundance or shortage of critical organizational amenities.

Accepted Answer

The answer of _____ is the degree to which an...

Question 10

Supernova Tech Inc. is a large manufacturer of appliances. The company is facing a serious shortage of skilled employees in its manufacturing plants. The managers at Supernova Tech have been spending great amounts of time in finding and recruiting employees with appropriate skills. Which of the following characteristics of the external environment is illustrated in this scenario?

Accepted Answer

The scenario illustrates resource scarcity in the external environment, as the company is facing a shortage of skilled employees. This is a factor outside the company's control that is affecting its operations.

Question 11

Which of the following statements is true about environmental uncertainty?

Accepted Answer

Environmental uncertainty refers to the degree of complexity and unpredictability of the external environment that affects an organization's activities. Extensive environmental change means a high level of uncertainty, as the organization cannot predict or control the changes that may occur. The other options are incorrect because resource scarcity and environmental simplicity both increase uncertainty, and an equilibrium stage does not necessarily indicate a low level of uncertainty.

Question 12

Successful organizational cultures seem to be based solely upon consistency (i.e., "strength" of the organizational culture).

Accepted Answer

Successful organizational cultures are based on more than just consistency; they also require adaptability, strong leadership, clear values, and alignment with the organization's goals and strategies.

Question 13

Because external environments can be dynamic, confusing, and complex, managers use a three-step process to make sense of the changes in their external environments. Those steps are (1) environmental scanning, (2) interpreting environmental factors, and (3) acting on threats and opportunities.

Accepted Answer

This statement accurately identifies the three-step process that managers use to make sense of changes in their external environments.

Question 14

_____ refers to the number and the intensity of external factors in the environment that affect organizations.​

Accepted Answer

Environmental complexity refers to the number and intensity of external factors in the environment that affect organizations. This includes factors such as competitors, customers, suppliers, and technological advancements. A complex environment can make it challenging for organizations to adapt and respond effectively to changes.

Question 15

Gadgetbug Inc. is a popular smartphone manufacturer that has several competitors. The company places a lot of emphasis on innovation to ensure that its products have the best features. Moreover, the company frequently upgrades its products so that they offer the most recent technological functionality. Gadgetbug's competitors have also been trying to come up with technologically superior products. It can be said that Gadgetbug operates in a _____.

Accepted Answer

The mention of Gadgetbug's competitors trying to come up with technologically superior products suggests that the industry is dynamic and constantly evolving, making it a dynamic environment.

Question 16

​_____ is the rate at which a company's general and specific environments alter.

Accepted Answer

Environmental change refers to the rate at which a company's general and specific environments alter. It is important for companies to monitor environmental changes and adapt to them in order to remain competitive and successful.

Question 17

Which of the following is a part of the general environment of an organization?

Accepted Answer

Political trends are considered part of the general environment of an organization, influencing it indirectly through legislation, regulation, and broader economic and social changes.

Question 18

Which of the following statements about environmental uncertainty is true?

Accepted Answer

Environmental uncertainty tends to be low when environmental complexity is low because there are fewer factors for an organization to monitor and respond to, making the environment more predictable and manageable.

Question 19

A primary source of organizational culture is the company founder.

Accepted Answer

The founder's values, beliefs, and actions shape the early culture of a company, which in turn influences the development of the organizational culture. As the company grows, the culture may evolve and become shaped by other factors, such as leadership, employees, and external influences, but the founder's influence remains strong.

Question 20

One way managers can begin to change corporate culture is by changing the visible artifacts of their old culture, such as the office design and layout, company dress code.

Accepted Answer

This is true. Changing the visible artifacts of the old culture sends a message to employees that the company is evolving and can have a significant impact on the overall culture.

Quiz 3: Organizational Environments and Cultures