Question 1

A(n) ________ is a procedure designed to solicit information from a person's oral responses to oral inquiries.
A) interview
B) presentation
C) prospectus
D) invigilation

Accepted Answer

An interview is the only option that involves asking oral questions to a person in order to gather information from their responses. A presentation involves one-way communication, a prospectus is a document providing information, and invigilation is the monitoring of an exam, none of which involve soliciting information from the person being questioned.

Question 2

What is the third thing you should do to make reference checking more productive?
A) have the candidate sign a release authorizing the background check
B) get two forms of identification and make applicants fill out job applications
C) use a structured reference checking form
D) use references provided by the applicant as a source of other references

Accepted Answer

Using a structured reference checking form helps to ensure that the same information is collected from all references and makes it easier to compare candidates. This can help to make the reference checking process more productive and systematic. A and B are important steps in the reference checking process, but they do not specifically make the process more productive. D is not recommended as it can lead to biased or unreliable references.

Question 3

Which of the following is not an aspect of intercultural adaptability?
A) supervisory management
B) perception management
C) relationship management
D) self management

Accepted Answer

Supervisory management is not directly related to intercultural adaptability, while perception management, relationship management, and self management are important aspects of adapting to different cultures.

Question 4

By some estimates, ________ percent of employees have stolen from their employers.
A) 75
B) 80
C) 26
D) 49

Accepted Answer

Some estimates suggest that up to 75% of employees have stolen from their employers, indicating a high prevalence of employee theft.

Question 5

XYZ company uses a projective personality test on James. Subsequently, James is denied employment. James can ________.
A) be angry but nothing else
B) claim the results were false
C) claim the results violate the ADA
D) B and C only

Accepted Answer

James can claim that the results were false and violated the Americans with Disabilities Act (ADA). The projective personality test may not be a valid and reliable measure of job performance and could potentially discriminate against individuals with certain disabilities. James can challenge the decision on these grounds.

Question 6

Which of the following is not a common interviewing mistake?
A) snap judgments
B) negative emphasis
C) attractiveness of candidate
D) All of the above.

Accepted Answer

All of the options listed (snap judgments, negative emphasis, attractiveness of candidate) are common interviewing mistakes, so "All of the above" is not a mistake itself but rather a summary of the mistakes.

Question 7

What is the first thing you should do to make reference checking more productive?
A) have the candidate sign a release authorizing the background check
B) get two forms of identification and make applicants fill out job applications
C) use a structured reference checking form
D) use references provided by the applicant as a source of other references

Accepted Answer

The answer of What is the first thing you should...

Question 8

What percentage of HR managers report checking applicants' background?
A) 82
B) 80
C) 75
D) 68

Accepted Answer

According to a survey by the Society for Human Resource Management, 82% of HR managers reported checking applicants' background.

Question 9

Careful testing and screening lead to ________.
A) improved performance on your own part
B) screening out "undesirables"
C) improved motivation among all including those who were not hired
D) A and B only

Accepted Answer

Careful testing and screening can lead to improved performance on the part of the hired individuals (A) as well as screening out any potential "undesirables" (B). Therefore, the correct answer is D which includes both options. Option C is not directly related to testing and screening, and therefore is not a valid choice.

Question 10

The leaderless group discussion is part of the ________.
A) management assessment center
B) personality test battery
C) Wonderlic test
D) None of the above.

Accepted Answer

The leaderless group discussion is a common exercise included in management assessment centers where candidates are observed in a group setting to evaluate their leadership potential and interpersonal skills. It is not part of the personality test battery, which typically consists of individual self-report questionnaires. The Wonderlic test is a cognitive ability test and does not typically include a group discussion component.

Question 11

Which assessment method that Dial Corp. used was shown to have a high adverse impact?
A) cognitive ability tests
B) job knowledge tests
C) structured interviews
D) strength tests

Accepted Answer

Strength tests were shown to have a high adverse impact, particularly on female applicants, as they disproportionately disqualified women compared to men.

Question 12

Which assessment method has a high content validity?
A) cognitive ability tests
B) personality tests
C) structured interviews
D) job knowledge tests

Accepted Answer

Job knowledge tests have a high content validity because they directly measure an individual's knowledge and understanding of specific job-related tasks and responsibilities. The content of the test is directly related to the job, making it highly relevant and valid for assessing job performance.

Question 13

Which of the following is not a type of personnel test?
A) ACO
B) cognitive abilities
C) motor and physical abilities
D) interest inventories

Accepted Answer

There is no commonly recognized test called an "ACO" test in the field of personnel testing. The other three options (cognitive abilities, motor and physical abilities, and interest inventories) are all recognized types of personnel tests.

Question 14

Which of the following is a commonly verified background area?
A) legal eligibility for employment
B) dates of prior employment
C) military service
D) All of the above.

Accepted Answer

All of the options listed (legal eligibility for employment, dates of prior employment, and military service) are commonly verified background areas. It is important for employers to verify these details to ensure that the candidate is suitable for the position and has provided accurate information on their application or resume.

Question 15

Which of the following is a question that disabled persons would like interviewers to ask during the interview?
A) Is there any kind of setting or special equipment that would facilitate the interview process for you?
B) Provide an example of how you would use technology to carry out your job duties?
C) Other than technology, what other kind of support did you have in previous jobs?
D) All of the above.

Accepted Answer

All of the questions are relevant to the needs of disabled persons during an interview.

Question 16

Which of the following is recommended regarding interviewing questions?
A) ask open-ended questions
B) ask questions that can be answered yes or no
C) put words into the applicant's mouth to try to trip them up
D) B and C only

Accepted Answer

Asking open-ended questions allows the applicant to provide more detailed answers and can give the interviewer a better understanding of the applicant's skills and experience. Asking questions that can be answered yes or no may not provide enough information for the interviewer. Putting words into the applicant's mouth to trip them up is unethical and can create a hostile environment during the interview process.

Question 17

Interviews should begin by ________.
A) establishing rapport
B) jumping right into the heart of the matter
C) highlighting what the interview will be doing
D) explaining the qualifications of the interviewer

Accepted Answer

It is important to establish rapport with the interviewee in order to make them feel more comfortable and open during the interview. This can also help to create a positive and productive atmosphere for the interview.

Question 18

What is the second thing you should do to make reference checking more productive?
A) have the candidate sign a release authorizing the background check
B) get two forms of identification and make applicants fill out job applications
C) use a structured reference checking form
D) use references provided by the applicant as a source of other references

Accepted Answer

The answer of What is the second thing you should...

Question 19

Which of the following is not a "big five" personality dimension?
A) inwardness
B) extroversion
C) agreeableness
D) conscientiousness

Accepted Answer

"Inwardness" is not one of the five commonly recognized dimensions of personality, known as the "big five." The actual dimensions are extroversion, agreeableness, conscientiousness, neuroticism, and openness to experience.

Question 20

Hiring workers who have criminal backgrounds without proper safeguards is considered ________.
A) improper hiring
B) negligent hiring
C) appropriate depending upon the job
D) negligent intent

Accepted Answer

Hiring workers with criminal backgrounds without proper safeguards can lead to negligent hiring, which means the employer failed to perform adequate background checks or ignored important information in the candidate's criminal history. This can create a risk for other employees and customers, as well as liability for the company. While some jobs may be appropriate for people with criminal records, it's important to conduct thorough and appropriate background checks and use caution when making hiring decisions.

Quiz 4: Testing and Selecting Employees

A(n) ________ is a procedure designed to solicit information from a person's oral responses to oral inquiries.

What is the third thing you should do to make reference checking more productive?

Which of the following is not an aspect of intercultural adaptability?

By some estimates, ________ percent of employees have stolen from their employers.

XYZ company uses a projective personality test on James. Subsequently, James is denied employment. James can ________.

Which of the following is not a common interviewing mistake?

What is the first thing you should do to make reference checking more productive?

What percentage of HR managers report checking applicants' background?

Careful testing and screening lead to ________.

The leaderless group discussion is part of the ________.

Which assessment method that Dial Corp. used was shown to have a high adverse impact?

Which assessment method has a high content validity?

Which of the following is not a type of personnel test?

Which of the following is a commonly verified background area?

Which of the following is a question that disabled persons would like interviewers to ask during the interview?

Which of the following is recommended regarding interviewing questions?

Interviews should begin by ________.

What is the second thing you should do to make reference checking more productive?

Which of the following is not a "big five" personality dimension?

Hiring workers who have criminal backgrounds without proper safeguards is considered ________.