
Which of the following is a reason why business demand for services is growing?
A) Companies are outsourcing more tasks to focus on their core business.
B) Service firms face more and more global competition.
C) Service science is becoming a legitimate field of study in its own right.
D) Consumers are routinely using a vast array of services.
E) Some service purchases involve careful thought and memorable experiences.
Correct Answer:
Verified
Q42: In a value delivery system, which of
Q43: In a value exchange, customers won't buy
Q44: In services, tangible elements create the most
Q45: In some services, such as fast food
Q46: A visit to a doctor's surgery or
Q48: The time taken to provide a service
Q49: Intangible elements usually dominate value creation.
Q50: Customers only buy services where they perceive
Q51: Services involve actions and performances and as
Q52: The phrase 'mentally intangible' means that it
Unlock this Answer For Free Now!
View this answer and more for free by performing one of the following actions
Scan the QR code to install the App and get 2 free unlocks
Unlock quizzes for free by uploading documents