In some services, such as fast food restaurants, customers obtain ownership of tangible goods.
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Q40: Which of the following terms has been
Q41: Services can be classified according to whether
Q42: In a value delivery system, which of
Q43: In a value exchange, customers won't buy
Q44: In services, tangible elements create the most
Q46: A visit to a doctor's surgery or
Q47: Which of the following is a reason
Q48: The time taken to provide a service
Q49: Intangible elements usually dominate value creation.
Q50: Customers only buy services where they perceive
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