With the improvement in electronic methods and the greater understanding of the use of these methods, organisations can confidently predict that:
A)the incidence of face to face contact will be eliminated in the future
B)customers will find these methods too inconvenient
C)the payoff of these methods will ensure they continue to be used
D)these methods are slow in handling information-based services
E)none of the above

Question

Quizplus · Accepted Answer

The statement mentions "the payoff of these methods will ensure they continue to be used", indicating that the benefits of electronic methods will outweigh any inconvenience they may pose to customers. It also does not mention the elimination of face to face contact, and rather suggests that electronic methods will improve information-based services. Therefore, option C is the most suitable answer.

With the Improvement in Electronic Methods and the Greater Understanding