For services delivered face to face, why is the trend towards requiring consumers to come to the service provider, rather than the provider travelling to consumers?
A)Consumers usually appreciate not having to allow a service provider in their homes.
B)Service providers dislike travelling, so they are happier working in one location.
C)Consumers can travel at a lower cost than service providers can.
D)Sending service providers to consumers is more expensive and time consuming.
E)Sending service providers to consumers saves time, but it is more expensive.

Question

Quizplus · Accepted Answer

Sending service providers to consumers is more expensive and time consuming, as it requires additional time and costs for travel, transportation, and potentially equipment and supplies. It is often more efficient for the service provider to have a centralized location where consumers can come to receive services. Additionally, having consumers come to the service provider allows for more control over the environment and resources available, which can lead to better quality of service.

For Services Delivered Face to Face, Why Is the Trend