A good buffer ________.
A) diverts attention from the problem
B) establishes common ground with the reader
C) indicates that the message contains good news
D) is a statement unrelated to the point of the message
Correct Answer:
Verified
Q31: Which of the following is a guideline
Q32: In a negative message using the indirect
Q33: Margaret is in the process of developing
Q34: The purpose of using the indirect approach
Q35: What is an example of a sincere
Q37: When using the direct approach to deliver
Q38: A poorly written buffer might do all
Q39: In most cases, when you use the
Q40: When providing reasons for bad news in
Q41: When refusing claims, you should _.
A) use
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