Which of the following is TRUE about refusing routine requests?
A) Use phrases such as "Let me think about it and get back to you" as a way to delay saying no.
B) The direct approach works best for most routine negative responses.
C) Avoid offering alternative ideas.
D) Always imply that other assistance or information might be available.

Question

Quizplus · Accepted Answer

The direct approach is generally more effective for routine negative responses as it provides clarity and respects the recipient's time.

Which of the Following Is TRUE About Refusing Routine Requests