In the close of your routine message making claims or requesting actions, you should ________.
A) politely request specific action
B) apologize for the inconvenience caused
C) warn the reader of the consequences of inaction
D) give a complete and specific explanation of the details of the claim
Correct Answer:
Verified
Q18: The body of a request for information
Q19: For a simple request, you need to
Q20: The closing of a routine request message
Q21: Routine replies and positive messages should close
Q22: Which of the following is a strategy
Q24: The above message is likely to be
Q25: Routine replies and positive messages should close
Q26: When making claims or requesting adjustments, you
Q27: Which of the following is the best
Q28: For more complex requests you may have
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