Which of the following is a strategy for routine replies and positive messages?
A) Use the indirect approach.
B) Introduce your main idea in the body of the message.
C) Open with an interesting fact or question.
D) Embed any negative information in a positive context.

Question

Quizplus · Accepted Answer

Embedding any negative information in a positive context is a good strategy for routine replies and positive messages. This helps to soften the blow of any negative news and makes the overall message more pleasant to receive. The other options do not necessarily apply to routine replies and positive messages.

Which of the Following Is a Strategy for Routine Replies